Data Centre Network Technician

TEKsystems; Slough; On-site; GBP 33,000 - 52,000; Full time

Job summary

TEKsystems, trading as Allegis Group in the UK, is seeking a Datacentre Network Technician in Slough to provide hands-on support for network and fibre connectivity in busy data centres. You will troubleshoot Layer 1 issues using runbooks and focus on restoring existing connectivity.

This is a practical role focused on maintenance rather than new cabling, working with an onsite team under supervision. You will follow established processes, use fibre testing tools, and escalate complex issues as

Qualifications

• Hands-on data centre experience.
• Solid understanding of networking basics and physical infrastructure.
• Experience troubleshooting Layer 1 connectivity in a structured way.
• Fibre connectivity knowledge and components.
• Experience in process-driven operations and runbooks.

Responsibilities

• Respond to connectivity tickets using defined runbooks and workflows.
• Perform Layer 1 physical network troubleshooting to resolve issues.
• Diagnose fibre connectivity problems within the data centre.
• Inspect and reseat fibre connections to restore service.
• Use testing equipment to support fault diagnosis.
• Follow data centre processes and escalation procedures.
• Escalate complex issues promptly to onsite resources.
• Work with the onsite team under supervision.
• Maintain consistent, reliable ticket resolution.
• Avoid installing new cabling and focus on existing cabling.
• Maintain methodical fault-finding for accuracy.

Skills

Data centre experience

Networking concepts

Layer 1 troubleshooting

Fibre connectivity

Runbooks & workflows

Process-driven environment

Team collaboration

Attention to detail

Tools

VEX fibre testers

Testing equipment

Job description

Job Title: Datacentre Network Technician

Job Description

This role focuses on hands-on support of network and fibre connectivity within busy data centre environments. Working as part of an onsite team, you will use established runbooks and workflows to troubleshoot Layer 1 connectivity issues, with an emphasis on fibre diagnostics, structured fault resolution and adherence to defined processes. This is a practical data centre position rather than a traditional network engineering role, and the primary responsibility is to maintain and restore existing connectivity rather than install new cabling.

Responsibilities

• Respond to connectivity-related tickets using defined runbooks, processes and workflows.
• Carry out Layer 1 physical network troubleshooting to identify and resolve connectivity issues.
• Diagnose fibre connectivity issues within the data centre environment.
• Scan, scope, clean and reseat fibre connections as required to restore service.
• Use testing equipment, including the person and VEX testers, to support fault diagnosis.
• Inspect and clean fibre connections in line with documented procedures.
• Follow established data centre processes and escalation procedures at all times.
• Escalate complex or non-standard issues to the appropriate onsite resource promptly.
• Work under supervision while collaborating closely with the wider data centre team.
• Accurately follow documented procedures to ensure consistent and reliable ticket resolution.
• Focus on troubleshooting existing cabling and connectivity rather than installing or running new cabling.
• Maintain strong attention to detail and a methodical approach throughout all fault-finding activities.

Essential Skills

• Proven, hands‑on experience working in data centre environments.
• Working knowledge of networking concepts and physical network infrastructure.
• experience troubleshooting Layer 1 connectivity issues in a structured way.
• Good understanding of fibre connectivity and related components.
• experience working within structured, process-driven operational environments.
• Confidence in following detailed runbooks and troubleshooting workflows.
• Strong attention to detail with a methodical approach to fault finding.
• Ability to work effectively as part of an onsite team under supervision.

Additional Skills & Qualifications

• Hands‑on experience using the person testing equipment.
• experience working with VEX fibre testing tools.
• Previous experience inspecting, cleaning and reseating fibre connections.
• experience within large-scale or enterprise data centre environments.
• Familiarity with ticketing systems and data centre support workflows.
• Exposure to cloud or large-scale infrastructure environments.

Location

Slough, UK

Rate/Salary

.00 GBP Daily

Recruiter/Agency Information

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom.

TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group").

Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands.