Data Centre Technician
Contract Details: 3-6 month contract, Inside IR35
Location: Slough/Stockley Park, Hayes
Start Date: ASAP
Overview
We are looking for a Data Centre Technician to join a large-scale data centre environment, supporting the installation, maintenance and operation of critical IT infrastructure.
This is a hands‑on technical role where you will develop experience across server, network, storage and cabling infrastructure. Working alongside experienced technicians, you will support activities including hardware installation, diagnostics, troubleshooting, component replacement, infrastructure changes and equipment decommissioning.
The role offers the opportunity to build your technical knowledge within a complex data centre environment while developing practical experience of industry-standard operational, security, safety and data management procedures.
You will work as part of a collaborative technical team, with structured on‑the‑job training and opportunities to develop your knowledge of data centre operations and infrastructure.
The position may require up to 25% travel, primarily to other domestic sites. You must also be comfortable working 12-hour shifts, which may include evenings, nights, weekends and public holidays depending on shift assignments.
Candidates must already have the right to work for the duration of the assignment without requiring visa sponsorship.
Responsibilities
Data Centre Operations
- Follow established data centre policies, operational procedures and deadlines, with guidance from experienced technicians and management.
- Escalate compliance, operational or technical issues appropriately.
- Review process and operational changes and understand how these may affect day-to-day work.
- Complete assigned tickets efficiently and in line with relevant Key Performance Indicators (KPIs).
- Seek guidance from experienced technicians when working on complex or unfamiliar issues.
- Support the preparation, installation, diagnostics, troubleshooting, replacement and decommissioning of data centre IT equipment.
- Develop an understanding of the interaction between cabling infrastructure, networking, Servers and storage equipment.
Data Centre Environment
- Complete required security and data management training and follow relevant policies and procedures.
- Escort third‑party vendors or IT support personnel on‑site when required.
- Identify and appropriately report physical security or access concerns.
- Work for extended periods in a data centre environment where elevated levels of ambient noise, heat and lighting may be present.
- Collaborate with technicians across different shifts to ensure effective handovers and continuity of ticketed work.
- Participate in regular team meetings, share information and contribute to improvements in working practices.
- Provide and respond constructively to feedback and adopt best practices shared across technical teams.
Service Delivery
- Prepare, stage, set up and perform basic start‑up and shutdown activities for hardware including racks, hard drives and network Switches.
- Follow documented procedures, technical guides, checklists and instructions when carrying out work.
- Work alongside other technicians where required to meet operational and safety requirements.
- Carry out hardware decommissions, infrastructure changes and refresh activities across cabling, networking, storage and server equipment.
- Perform tasks such as memory upgrades and operating system rebuilds in accordance with established procedures.
- Process data‑bearing devices securely for approved data eradication or destruction.
- Follow defined procedures for reporting and escalating technical or safety incidents.
- Participate in incident calls where required, providing on‑site updates and completing relevant follow‑up actions.
- Verify hardware staging, grounding, labelling and cabling following installation or maintenance work.
- Identify and elevate discrepancies between planned designs and physical deployments.
- Perform basic diagnostics and troubleshooting to identify technical faults.
- Replace faulty components within network, storage or server equipment while minimising disruption.
- Develop an understanding of situations that could have a significant operational or customer impact and escalates appropriately.
Location
Slough, UK
Rate/Salary
.00 GBP Daily