Data Center Engineer

TGS International Group; Basingstoke; On-site; GBP 35,000 - 55,000; Full time

Job summary

TGS International Group is seeking an experienced Data Centre Engineer to join a specialist technology and infrastructure services organisation operating within a prestigious client data centre environment.

The role involves delivering IMACD and incident resolution services across workplace technology and data centre environments, including day-to-day patching, fault finding, and large-scale equipment refreshes in a 24/7/365 setting.

Qualifications

• Experience in data centres or high-risk environments.
• Structured cabling and network infrastructure experience.
• Understanding of infrastructure technologies and networking concepts.
• Experience with installations, decommissions, moves and patching.
• Proficient with MS Office and Helpdesk/Service Delivery tools.

Responsibilities

• Deliver IMACD and incident resolution activities across data centre environments.
• Carry out patching, fault finding and infrastructure alterations.
• Install, move and decommission network hardware and structured cabling.
• Support large-scale equipment and device refresh projects.
• Manage change control and incident resolution processes.
• Maintain asset records and tracking systems.
• Supervise and escort third-party vendors on site.
• Ensure compliance with Health & Safety requirements.
• Follow client, manufacturer and internal quality standards.
• Work with approved client and service delivery processes.
• Provide high level of customer service.

Skills

Data centre

Structured cabling

Networking concepts

Patch & decommission

MS Office

Helpdesk/Service Delivery

Communication

Travel readiness

24/7 shift

Job description

Shift Pattern: 12-hour continental shift pattern, 14 shifts per 28-day cycle

The Role

We are currently seeking an experienced Data Centre Engineer to join a specialist technology and infrastructure services organisation, working within a prestigious client data centre environment.

The role is highly customer-focused and will involve delivering IMACD (Installs, Moves, Adds, Changes & Decommissions) and incident resolution services across workplace technology and data centre operational environments.

The position will cover everything from day-to-day patching and fault finding through to large-scale equipment refreshes, installations, decommissions and equipment moves.

The successful candidate will work within a 24/7/365 operational environment, reporting to the local Service Delivery Manager.

Key Responsibilities

• Deliver IMACD and incident resolution activities across data centre environments.
• Carry out patching, fault finding and infrastructure alterations.
• Install, move and decommission network hardware and structured cabling.
• Support large-scale equipment and device refresh projects.
• Manage change control and incident resolution processes.
• Maintain accurate asset records and tracking systems.
• Supervise and escort third-party vendors on site.
• Ensure all works comply with Health & Safety requirements.
• Follow client, manufacturer and internal quality standards.
• Work in accordance with approved client and service delivery processes.
• Provide a high level of customer service throughout all activities.

Requirements

• Previous experience working within data centres or other high-risk environments.
• Experience with structured cabling and network infrastructure.
• Sound understanding of infrastructure technologies and networking concepts.
• Experience with installations, decommissions, moves and patching.
• Competent using MS Office and Helpdesk/Service Delivery applications.
• Strong organisational, interpersonal and administrative skills.
• Excellent communication skills with the ability to work effectively at all levels.
• Reliable, flexible and able to work under pressure.
• Willingness to travel where required.
• Flexible approach to working within a 24/7 shift environment.