Data Center Critical Facilities Lead Engineer

NTT Global Data Centers; Hemel Hempstead; On-site; GBP 70,000 - 90,000; Full time

Job summary

NTT Data Centers in Hemel Hempstead is seeking an experienced Critical Facilities Maintenance Lead Engineer to manage a CFM team and deliver high‑standard FM services across our data center site.

You will supervise training, coverage for planned absences, and drills, while providing technical leadership on critical facility matters and incident responses within a mission critical environment.

Qualifications

• AP12 LV/ AP15 HV Authorized Person.
• 17th or 18th Edition certified (or comparable) electrical qualification, ideally electrical test & inspection
• HND or similar in Mechanical, Electrical, Building Services
• Health and Safety related (i.e. IOSH – Working Safely)

Responsibilities

• Maintain and supervise a CFM Engineering team
• Manage the CAFM system and ticketing queues
• Ensure there is continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures
• Carry out operational and maintenance activities as directed, ensuring work is executed in a safe and compliant manner
• Assist in resolving technical issues with site operations
• Be the first level of escalation for technical and non‑technical issues for your CFM Engineering team
• Support the CFM Engineering teams to ensure correct operation of the critical services of the Data Centers
• Act as an Authorized Person for the SSOW for both Low Voltage and High Voltage systems
• Identify faults and accurately diagnose root causes
• Experience in facilities, operations or engineering; in a Data Center critical environment (ideal but critical environments such as hospitals or banking may be suitable)
• Working knowledge and understanding of engineering operations within Mission Critical Environments
• Creating and developing SOP and EOP documentation and other related/similar processes
• LV Switching experience (HV an advantage)
• Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems)

Skills

Team leadership

CAFM system management

Emergency procedures development

Root cause analysis

Strong communication

Organizational skills

Problem solving

UK driving licence

Education

AP12 LV/ AP15 HV Authorized Person

17th/18th Edition electrical qualification

HND or equivalent in Mechanical/Electrical/Building Services

IOSH - Working Safely

Job description

NTT Data Centers in Hemel Hempstead is seeking an experienced Critical Facilities Maintenance Lead Engineer to manage a CFM team and deliver high‑standard FM services across our data center site.

You will supervise training, coverage for planned absences, and drills, while providing technical leadership on critical facility matters and incident responses within a mission critical environment.