Data, Automation and AI Apprentice

The ITP; Bournemouth; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

The ITP in Bournemouth invites applicants for a Data, Automation and AI Apprentice. This Level 4 AI and Automation Practitioner apprenticeship runs for 15 months+ and offers structured training alongside experienced HubSpot consultants and revenue operations professionals.

You will learn to configure HubSpot, improve data quality, build automated processes and introduce practical AI solutions that help businesses work more efficiently.

Qualifications

• You may be a school or college leaver or at the start of a career change.
• Strong attention to detail and logical problem-solving.
• Good written and verbal communication skills.
• Right to work in the UK and eligibility for the apprenticeship programme.

Responsibilities

• Learn HubSpot CRM setup and configuration.
• Import/export and clean CRM data.
• Build simple workflows and automation.
• Explore practical AI applications within HubSpot.

Skills

Data

Automation

AI

HubSpot

Tools

HubSpot

Job description

Bournemouth, United Kingdom | Posted on 09/04/2026

Job Description –Data, Automation and AI Apprentice

TheOpportunity

Our client is recruiting for aData, Automation and AI Apprenticeto join their team in Bournemouth.

The Level 4 AI and Automation Practitioner apprenticeship programme that we are offering, will allow you tokick-start your career in an industry that is constantly evolving, dynamic andtransformational.

The stepsyou take will provide you with valuable first-hand experience, knowledge,skills and qualification to help really drive your career forward. We are hereto guide and support you every step of the way!

The Position

Job Title:

Data, Automation and AI Apprentice

Level 4 AIand Automation Practitioner

15 months+Assessment

Location:

Bournemouth,Hybrid

Working Hours:

Monday to Thursday 9am – 5:30
And Friday 9am – 5pm

The opportunity

We are looking for a curious, technically minded apprenticewho wants to build a career in CRM data, automation and artificialintelligence.
You will receive structured training while working alongsideexperienced HubSpot consultants, data specialists and Revenue Operationsprofessionals. You will learn how to configure HubSpot, improve data quality,build automated processes and introduce practical AI solutions that helpbusinesses work more efficiently.
This is not an administrative data-entry role. You willlearn how business systems work, how information flows between teams and howtechnology can solve real operational problems.
You do not need to be a HubSpot expert when you join us. Weare looking for someone with strong attention to detail, an interest intechnology and the motivation to learn.

What you will learn and do

HubSpot CRM

• Learn how HubSpot’s CRM, Marketing, Sales, Serviceand Operations tools work.
  
• Support the setup and configuration of HubSpotportals.
  
• Create and maintain properties, pipelines, views,lists and record layouts.
  
• Help configure users, teams, permissions andaccess.
  
• Support CRM migrations, onboarding projects andoptimisation programmes.
  
• Test changes before they are released into liveclient environments.
  
• Document system configurations and maintainaccurate change records.
  

Data management

• Import, export, clean and organise CRM data.
  
• Identify duplicate, incomplete or inaccuraterecords.
  
• Help map data from spreadsheets and other systemsinto HubSpot.
  
• Build and maintain data quality checks.
  
• Support record matching, deduplication and datastandardisation.
  
• Learn how different systems exchange informationthrough integrations.
  
• Investigate data issues and help identify theirunderlying causes.
  
• Follow secure data-handling andinformation-governance practices.
  

Automation

• Build simple HubSpot workflows under supervision.
  
• Help automate repetitive sales, marketing andcustomer service tasks.
  
• Support lead assignment, internal notifications,task creation and lifecycle updates.
  
• Learn how to design automation that is reliable,understandable and easy to maintain.
  
• Test workflows carefully and monitor them afterlaunch.
  
• Identify manual processes that could be made fasteror more consistent.
  
• Document automation logic so clients and colleaguescan understand how it works.
  

AI

• Explore practical ways to use AI within HubSpot andconnected business systems.
  
• Help test AI-supported processes such as dataenrichment, call summarisation, content generation and record updates.
  
• Create and improve prompts for approved businessuse cases.
  
• Support the development of AI agents and automatedassistants.
  
• Review AI-generated outputs for accuracy, relevanceand appropriate data use.
  
• Learn about responsible AI, including privacy,security, bias and human oversight.
  
• Help the team research and evaluate new HubSpot andAI capabilities.
  

Reporting and insight

• Build basic HubSpot reports and dashboards.
  
• Check the accuracy of the data behind businessreports.
  
• Help investigate why teams may not trusttheirreporting.
  
• Support the creation of reports covering pipeline,conversion, activity and performance.
  
• Present findings in a clear way to colleagues andclients.
  

Client and team support

• Attend internal and client meetings, taking clearnotes and recording agreed actions.
  
• Help respond to HubSpot support requests.
  
• Explain technical information in plain language.
  
• Work with consultants to understand a client’sgoals before recommending a solution.
  
• Provide progress updates and raise potential risksearly.
  
• Contribute ideas and learning to the wider team.
  

What we are looking for

You may be a school or college leaver, a graduate lookingfor a practical route into technology, or someone at the beginning of a careerchange.

You should have:

• A genuine interest in technology, data, automationand AI.
  
• Strong attention to detail.
  
• Confidence working with numbers, spreadsheets andstructured information.
  
• A logical approach to solving problems.
  
• The ability to follow a process and check your ownwork.
  
• Good written and verbal communication skills.
  
• The confidence to ask questions when something isunclear.
  
• A willingness to receive feedback and continuelearning.
  
• Good organisation and time-management skills.
  
• An understanding of the importance of data securityand confidentiality.
  
• The right to work in the UK and eligibility for therelevant apprenticeship programme.
  

Useful but not essential

Experience with any of the following would be helpful, butfull training will be provided:

• HubSpot or another CRM platform.
  
• Microsoft Excel or Google Sheets.
  
• AI tools such as ChatGPT, Gemini or Claude.
  
• Databases or data analysis.
  
• Business systems and software integrations.
  
• Marketing, sales or customer service processes.
  
• Basic coding, APIs or web technologies.
  

We care more about your ability to learn, think logicallyand take responsibility than the number of tools you have already used.

What success looks like

During your apprenticeship, you will progress towards beingable to:

• Complete accurate data imports with appropriatechecks and documentation.
  
• Identify and resolve common CRM data-qualityproblems.
  
• Configure standard HubSpot features safely.
  
• Build and test straightforward workflowautomations.
  
• Support approved AI use cases responsibly.
  
• Investigate technical issues and communicate yourfindings clearly.
  
• Manage smaller pieces of client work withdecreasing levels of supervision.
  
• Contribute positively to client outcomes and thewider team.
  

What we offer

• A structured apprenticeship combining formallearning with practical experience.
  
• Direct training from experienced HubSpot andRevenue Operations professionals.
  
• Opportunities to work on real client projectsacross different industries.
  
• Access to HubSpot certifications and ongoingprofessional development.
  
• Experience across CRM, data, automation, reporting,integrations and AI.
  
• A supportive team environment where questions andnew ideas are encouraged.
  
• Regular feedback, coaching and career-developmentconversations.
  
• A potential career path into roles such as HubSpotAdministrator, CRM Data Specialist, Automation Consultant, RevenueOperations Analyst or AI Automation Practitioner.
  

Our values

• Be curious and keep learning.
  
• Take ownership of their work.
  
• Care about accuracy and quality.
  
• Communicate honestly and raise problems early.
  
• Treat client information with care.
  
• Consider the people affected by every system orprocess.
  
• Focus on outcomes rather than technology fortechnology’s sake.
  
• Support colleagues and contribute positively to theteam.
  

Eligibility Criteria Individuals must have a valid and eligible residency status toapply for this role.

About ITP We help employers develop their best talentand inspire the next generation through apprenticeships, mentoring andtraining, we’re plugging the UK’s digital skills gap to provide a workforce forthe future.

Safeguarding and Values Commitment

TheITP is committed to safeguarding and promoting the welfare of learners andexpects all staff and volunteers to share this commitment. Successfulappointment to this role will require satisfactory completion of recruitmentchecks.

Atthe ITP, we are fully committed to safeguarding and promoting the welfare ofall learners and creating a safe, inclusive, and respectful workplace. Weexpect every team member to:

• Uphold andchampion our values, code of conduct, and safeguarding principles.
  
• Take personalresponsibility for understanding and adhering to all safeguardingprocedures and policies.
  
• Promote aculture of safety and wellbeing through a proactive “do no harm” approach.
  
• Recognise andact on their responsibility in supporting, strengthening, and enforcingsafeguarding practices across all areas of work.
  
• Understand andmeet any role-specific safeguarding duties — including, in this position,actively identifying and reporting concerns, engaging in relevanttraining, and modelling safe and inclusive behaviours in all apprenticeinteractions.
  

At the ITP, our company culture is important to us, and allemployees and consultants are expected to operate in line with our values:

Wechange lives -We strive to make a difference for our apprentices,clients, members, ourselves, and our team on a daily basis. We push fordiversity and inclusion in our industry by challenging perceptions. We embraceindividuality. We believe that everyone is equally important.

We aregenuine and honest -We breed trust amongst clients, apprentices, members,and the team. We take responsibility for our words, actions, and results. Weare human. We encourage one another through honesty and transparency.

We areinnovative and unique -We are empowered by innovation. We strive to makethe impossible, possible. We are proud to be the only organisation of our kind,of who we are and how we got here.

We arePersonable -We remind ourselves what it’s like to be in others shoes. Wehave authentic conversations; we are real and so are our relationships.

We arestronger united -We share our knowledge and experiences. We celebrate oneanother on our achievements. We value and encourage one another because we winor lose as a team.