Data and Reporting Officer

University of Sheffield; Sheffield; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

The University of Sheffield is seeking a Data & Reporting Officer to provide vital operational data and reporting support for EFM services. You will build dashboards, validate data, and support ad-hoc reporting to ensure decisions are backed by accurate information.

Working under the Business Intelligence Analyst, you will handle data governance, produce routine reports, and assist with incident and statutory reporting while maintaining documentation and guidance for users.

Qualifications

• Educated to A Level (or equivalent qualifications or experience).
• Experience with developing and maintaining dashboards using Power BI or Looker Studio.
• Strong IT literacy including Google Workspace.
• Ability to write, edit and optimise SQL queries to extract and manipulate data.
• Excellent analytical and data storytelling abilities.
• Proven customer service skills with data requests.

Responsibilities

• Dashboard Support & Maintenance: Develop, update, and maintain operational dashboards and visualisations.
• Data Cleansing & Preparation: Extract, format, and validate data for reporting while ensuring governance and data quality.
• Ad‑Hoc & Scheduled Reporting: Produce regular reports and handle data requests, escalating complex queries as needed.
• System & Documentation Support: Create and maintain data dictionaries and user guides for continuity.
• Information Quality & Governance: Apply data governance and GDPR policies when handling data.
• User Guidance: Provide support and troubleshooting for dashboards and data entry tools.

Skills

Dashboard development

SQL queries

Power BI

Looker Studio

Analytical skills

Customer service

GDPR awareness

Data storytelling

Education

A Level or equivalent

Tools

Power BI

Looker Studio

Job description

Work Arrangement: Full Time (On site)

Contract Type: Permanent

Closing Date: 22/11/2026

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. Find out more about our benefits (opens in a new window) and join us to become part of something special.

Overview

At the University of Sheffield, we pride ourselves on our world‑class reputation for research and education. As a Data & Reporting Officer you will provide vital operational data and reporting support across EFM services, including focussed support for Campus Safety & Security. Working under the guidance of the Business Intelligence Analyst, you will build and maintain management dashboards, assist with data validation and cleaning, and support ad‑hoc reporting requests to ensure operational decision‑making is backed by clear, accurate data

Main duties and responsibilities

Dashboard Support & Maintenance: Assist in developing, updating, and maintaining operational dashboards and visualisations using tools such as Power BI, Looker Studio, and basic SQL queries based on defined requirements.

Data Cleansing & Preparation: Extract, format, and validate data from operational systems to ensure data accuracy and integrity prior to reporting. Provide data management and analytical support for Campus Safety & Security systems, including the ISARR incident management system, ensuring the integrity, governance and reporting of operational and evidential data.

Ad‑Hoc & Scheduled Reporting: Produce regular periodic reporting and respond to data requests from colleagues across EFM in a timely manner, referring more complex queries to the Business Intelligence Analyst as appropriate. Support Campus Safety & Security in the production of incident analysis, operational performance dashboards, statutory reporting and responses to Subject Access Requests (SARs), Freedom of Information (FOI) requests and other information requests, ensuring compliance with legislative requirements.

System & Documentation Support: Help to develop and maintain data dictionaries, reporting user guides, and procedural documentation to support business continuity across EFM systems.

Information Quality & Governance: Follow relevant data governance principles and University data protection policies (GDPR) when handling operational and personal data, escalating potential compliance or SAR/FOI queries to line management.

User Guidance: Provide routine and specialist support, guidance, and troubleshooting to EFM colleagues using reporting dashboards and data entry tools.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply.

Criteria

Stage(s) assessed at

Educated to A Level (or equivalent qualifications or experience)

Application/interview

Excellent IT literacy, including experience of working with Google workspace products

Application/interview

Practical experience maintaining or building basic dashboards using tools such as Power BI or Looker Studio

Application/interview

Ability to write, edit, and optimise SQL queries to extract and manipulate data.

Application/interview

Excellent analytical skills with the ability to interpret and present data clearly and succinctly for a variety of audiences.

Application/interview

Excellent customer service skills, with experience of responding efficiently to data requests from clients, colleagues, University departments and the general public.

Application/interview

Good understanding of Data Protection principles (GDPR) when handling sensitive operational data.

Application/interview

Ability to organise own workload to ensure tasks are completed in a timely and efficient manner, prioritising effectively to plan for conflicting deadlines.

Application/interview

A keen eye for design and data storytelling, knowing how to present data so it’s easy for any stakeholder to digest.

Application/interview

Further Information

Grade

Grade 5

Work arrangement

Full‑time

Line manager

Business Intelligence Analyst

Direct reports

Right to work in the UK

This role does not meet the criteria for Skilled Worker sponsorship under the UK Visa & Immigration points‑based system. Information on alternative visa options is available on www.gov.uk.

If you do not currently hold the right to work in the UK, you can find more information here to help determine your visa eligibility. Additional guidance is also available on the UK Visa & Immigration website .

For informal enquiries about this job contact Joshua Talbot, Deputy Security Operations Manager: on [e-mail] or on 0114 222 9122

Next steps in the recruitment process

It is anticipated that the selection process will take place 04/12/2026. We plan to let candidates know if they have progressed to the selection stage on the week commencing 23/11/2026. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact [e-mail]

A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.

Flexible working opportunities, including hybrid working for some roles.

A wide range of discounts and rewards on shopping, eating out and travel.

A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).

Recognition Awards to reward staff who go above and beyond in their role.

A commitment to your development access to learning and mentoring schemes; Professional Services Shared Skills Framework.

A range of generous family‑friendly policies

paid time off for parenting and caring emergencies

access to menopause support in the workplace

paid time off and support for fertility treatment

We are a Disability Confident Leader (opens in a new window). If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right. More information can be found on our Information for candidates page:- sheffield.ac.uk/jobs/candidates (opens in a new window).

Closing Date :22/11/2026

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision ( www.sheffield.ac.uk/vision ) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.

The University of Sheffield

Western Bank

Sheffield

S10 2TN

[phone]