Information Rights Officer

Babergh and Mid Suffolk District Council; Ipswich; Hybride; GBP 33 000 - 38 000; Plein temps

Avantages offerts par ce poste

Private health care

Hybrid working

Generous leave

LGPS

Wellbeing support

Volunteer days

Career development

Flexible working

Résumé du poste

Babergh and Mid Suffolk District Councils is seeking an Information Rights Officer to join the ICT, Programmes and Information Governance Team in Ipswich. The role supports data protection compliance under UK GDPR and the Data Protection Act 2018.

Responsibilities include coordinating FOI/EIR responses, handling DSARs and redacting third‑party data, and acting as the first contact for data rights queries. A DBS check is required.

Qualifications

• Experience in a complex administrative, compliance, governance, legal, ICT or information governance setting.
• Experience administering processes governed by legislation, policy or statutory timescales.
• Attention to detail to maintain accurate records and databases.
• Experience handling confidential and sensitive information.
• Strong communication to explain complex information to stakeholders at all levels.
• Ability to work with tight deadlines using strong organisational skills.
• Proficient with Microsoft 365 apps including Outlook, Word, Excel and Teams.
• Knowledge of Local Government information governance and data protection regulations.

Responsabilités

• Coordinate responses to Freedom of Information requests and Environmental Information Regulations requests.
• Handle Data Subject Access Requests, including redaction of third‑party data.
• Be the first point of contact for internal and external customers on data rights handling.
• Maintain information governance records to support compliance and promote good data handling practice.
• Support the wider team in IT projects and change management programmes.

Connaissances

Attention to detail

Communication skills

Microsoft 365

Data protection awareness

Organisational skills

Confidential information handling

Deadline-management

Analytical thinking

Formation

A-level or equivalent

Outils

Outlook

Word

Excel

Teams

Description du poste

Babergh and Mid Suffolk District Councils are looking for an Information Rights Officer to join our team based in Ipswich, Suffolk. The successful candidate will earn a competitive salary of £32,578 - £37,563 per annum (pro rata for part time).

This role is open to full time, part time, and job share applications, all of which will be assessed equally.

Join our team

We are looking for an Information Rights Officer to join our ICT, Programmes and Information Governance Team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.

About the Team

The ICT, Programmes and Information Governance team is a multidisciplinary team responsible for the management and delivery of the organisation’s ICT services and programme governance, as well as helping to maintain data protection compliance under UK GDPR and The Data Protection Act 2018.

About the role

In this role, you will work closely with, and report to, the Information Governance Officer (IGO).

Responsibilities

• co-ordination of responses to Freedom of Information and Environmental Information Regulations requests
• handling of all aspects of Data Subject Access Requests including the redaction of third‑party data
• being the first point of contact for internal and external customers in respect to all aspects of data rights handling.

You will be an essential part of our delivery of Information Governance services and our ability to ensure full compliance with UK GDPR and The Data Protection Act 2018. You will help maintain information governance records to support compliance and promote good practice around data handling across the organisation. You will have the opportunity to support the wider team in key IT projects and change management programmes.

About you

We are looking for an experienced administrative professional, with excellent attention to detail and an eagerness to support organisational development.

Qualifications, experience and skills

• have experience of working within a complex administrative, compliance, governance, legal, ICT or information governance environment
• possess experience in administering processes that are governed by legislation, regulation, policy or statutory timescales
• pay particular attention to detail to support the maintenance of accurate records, databases, registers or case management systems
• have experience of working with confidential and sensitive information
• display effective communication skills and ability to communicate complex information and advice to stakeholders at all levels
• possess experience of working with competing and tight deadlines and managing these using organisational skills
• have strong working knowledge of Microsoft 365 applications including Outlook, Word, Excel and Teams.
• ideally have a working knowledge of Local Government and related regulations informing information governance and data protection
• be able to analyse and handle confidential information, monitor risks and identify potential non‑compliance
• be educated to at least A-level or equivalent standard
• possess, or be willing to work towards, an Information Governance, Data Protection or Records Management qualification.

This role requires a basic DBS check.

About us

At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas, two National Landscapes, many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).

Benefits

• Generous leave entitlement (26 days a year, rising to 31 days after 5 years)
• Competitive Local Government Pension Scheme
• Wellbeing Support and Employee Assistance Programs
• Private Health Care Options
• Electric Vehicle Salary Sacrifice Scheme
• Paid volunteering days
• Flexible and hybrid working arrangements (Business needs permitting)
• Great learning and development opportunities

Our ways of working

We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5 pm, 28 October 2026

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.