Data Analytics Manager

Samsung Electronics America; London; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

Samsung Electronics America is seeking a Data Analytics Manager to drive insights and strategies across consumer electronics. The role involves analyzing data, managing KPIs, and collaborating with teams to enhance product performance. Ideal candidates will have strong analytical skills, expertise in SQL, and experience in data management.

Benefits

Hybrid working – 3 days in the office and 2 days at home

Bonus scheme linked to performance

Car allowance

Pension contribution

Three volunteering days each year

25 days holiday plus bank holidays

Discounts on Samsung products

Access to a discount shopping portal

Qualifications

• Experience in data and insights management for consumer media.
• Strong knowledge of SQL and ETL methods.
• Ability to manage multiple initiatives and prioritize tasks.

Responsibilities

• Analyze data to provide recommendations for growth strategies.
• Maintain Key Performance Indicators reporting.
• Identify new data processing projects for insights.

Skills

Analytical skills

SQL

ETL methods

Data visualization

Attention to detail

Organizational skills

Tools

PowerBi

Domo

Quicksight

Tableau

GCP

AWS

Job description

Position Summary

Why join our team?

Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into a global information technology leader, managing more than 200 subsidiaries around the world. Samsung Europe is formed by 17 divisions (subsidiaries) that represent circa $32bn in sales. It has recently become the leading Consumer Electronics brand in the region in terms of recognition and most preferred by consumers.

The Data Analytics Manager role is a new position intended for a proactive hands-on candidate. You will work closely with Product Managers, tech ops and multi-functional teams to manage, launch, and expand our services on TVs, mobiles and tablets. The role demands a mix of technical skills, business analysis and new product development management.

Role and Responsibilities

Your key responsibilities

1. Use multiple data sources to analyse, track, interpret and make clear and concise recommendations to the business on growth and revenue-building strategies
2. Maintain and improve upon regular Key Performance Indicators reporting to key partners using a range of BI and presentation tools, including teams across commercial, marketing, editorial and HQ
3. Manage a range of analytics requests and be proactive in finding relevant insights to present to key partners
4. Identify and prototype new data processing projects to gain new insights into viewer behaviour: there is a constant need to refine our understanding of product usage
5. Set up new processes and systems to make working with data more efficient
6. Research new ways to make use of data to drive a change in Key Performance Indicators
7. Collect, organise and interpret information to produce reports and communicate trends to non-specialists to aid decision-making
8. Develop our capacity to forecast performance and behaviour using AI and ML methods
9. Develop and manage positive working relationships with colleagues, content partners and other teams within Samsung and be able to give and receive constructive feedback when needed

What we need for this role

To be successful, you will possess the following skills and attributes:

1. Previous experience working in a data and insights management role for consumer media or customer-facing industry
2. Demonstrable experience deriving insights and value from data to improve important metric performance
3. Strong knowledge of SQL and working knowledge of ETL methods
4. Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy
5. Advanced spreadsheet skills and good working knowledge of visualisation tools such as PowerBi, Domo, Quicksight or Tableau
6. Working knowledge (or understanding of concepts) of GCP/AWS
7. A passion for learning the newest technologies and standards
8. Experience taking ideas from concept to finished product whilst retaining creativity and purpose
9. Effective planning and organisational skills, with the ability to manage several initiatives simultaneously and prioritise tasks effectively
10. Ability to operate autonomously and collaboratively across functions
11. Performance-driven mentality with motivation to lead professionally in a fast-paced environment
12. Ability to create and maintain comprehensive solution documentation

What does success look like?

An innovator with fresh ideas and a hands-on approach. We seek a positive, proactive team player who prefers finding smarter ways to work. Our team values diversity and a start-up mentality, leveraging the resources of one of the most exciting tech companies today.

The interview process

1. Interview with hiring manager
2. Interview with extended management team (may include a task or presentation)

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual, team and company performance
• Car allowance
• Pension contribution
• Three volunteering days each year
• Holiday - 25 days plus bank holidays and an additional day off for your birthday
• Access to discounts on Samsung products
• Access to a discount shopping portal
• Partner colleagues may be eligible for statutory payments and partner absence days

A note on equal opportunities

We are an equal-opportunity employer valuing diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. We provide reasonable accommodations for individuals with disabilities. Please contact us to request accommodation.

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