Data Analyst

Socket.dev; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

Unlimited PTO

Bonuses

Commissions

Equity (RSUs)

Job summary

AvePoint is seeking a highly analytical Data Analyst to support and scale our global partner business. You will analyze data across our partner ecosystem—sales, usage, licensing, and marketing—to provide insights on revenue growth, adoption, and retention.

This role informs leadership on investments, partner prioritization, and channel expansion. Responsibilities include performance analysis, health metrics, ARR/renewals forecasting, and cross-functional collaboration to align sales, marketing

Qualifications

• Degree in data science, statistics, business analytics, CS, or related field; masters preferred.
• 3+ years in data analysis, preferably SaaS or tech; focus on customer analytics.
• Proficiency in SQL, Python or R, and data visualization tools (Power BI/Tableau).
• Familiar with CRM systems (Dynamics CRM) and analytics platforms (Gainsight CS, Segment).
• Strong analytical, communicative, and detail-oriented mindset; business acumen.

Responsibilities

• Analyze partner performance across regions, channels, and segments to drive revenue and growth.
• Develop lifecycle metrics and scorecards for partner engagement and training participation.
• Support ARR, renewals, and pipeline reporting; identify risks and trends.
• Provide insights on customer movement between direct and partner channels for expansion.
• Measure impact of partner campaigns and initiatives on acquisition and growth.
• Build models to identify high-growth or at-risk partners and optimize coverage.
• Create executive dashboards for Sales, Marketing, RevOps, and Finance.
• Collaborate cross-functionally to align metrics and business priorities.

Skills

Analytical thinking

Communication

Attention to detail

Business acumen

Team player

Education

Bachelor's degree in Data Science/Statistics/Analytics

Master's degree preferred

Tools

SQL

Python/R

Power BI

Tableau

Dynamics CRM

Gainsight CS

Everstage

Segment Marketing

DealHub

Outreach

ZoomInfo

Job description

Job Summary:

AvePoint is seeking a highly analytical Data Analyst to support and scale our global partner business. In this role, you will analyze data across our partner ecosystem—including sales performance, customer usage, licensing, and marketing to provide insights into how our partners drive revenue growth, customer adoption, and long-term retention. Your work will help leadership make decisions on where to invest, which partners to prioritize, and how to grow our channel business effectively.

Key Responsibilities:

• Partner Performance Analysis Analyze how partners contribute to revenue growth, pipeline creation, and customer expansion across regions, channels, and segments.
• Partner Health & Engagement Insights Develop lifecycle metrics and scorecards to assess partner effectiveness based on engagement, product adoption, customer satisfaction, and training participation.
• Revenue & Forecasting Support Support reporting on recurring revenue (ARR), renewals, and pipeline, helping leadership understand growth trends and risks within the partner ecosystem.
• Customer & Partner Relationship Insights Analyze how customers move between direct sales and partners, and identify opportunities for expansion and retention through partner channels.
• Partner Marketing Analytics Measure the impact of partner-driven campaigns and initiatives on new partner acquisition and existing partner growth.
• Predictive & Strategic Analysis Build models to identify high-growth partners, at-risk partners, and opportunities to improve partner coverage or investment.
• Dashboarding & Executive Reporting Create clear, executive-ready dashboards and insights that help sales, marketing, and partner teams take action.
• Cross-Functional Collaboration Partner with Sales/Go-To-Market, Partner Programs, Marketing, RevOps, and Finance to align on metrics, reporting, and business priorities.

Qualifications:

• Education: Bachelor's degree in Data Science, Statistics, Business Analytics, Computer Science, or a related field. Master's degree preferred.
• Experience: 3+ years of experience in data analysis, preferably in a SaaS or technology environment, with a focus on customer data analytics. Experience in SaaS B2B performance metrics such as Annual Recurring Revenue, Net Recurring Revenue, and Gross Recurring Revenue analysis is a plus.
• Technical Skills: Proficiency in SQL, Python/R, and data visualization tools (e.g., Power BI, Tableau) a must. Experience with customer systems such as CRM systems (e.g., Dynamics CRM, PRMs), Gainsight CS, Everstage Commission, Segment Marketing, DealHub, OutReach, and Zoominfo experience are also a plus.
• Analytical Skills: Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Attention to Detail: High level of accuracy and attention to detail in data handling and analysis.
• Business Acumen: Understanding of sales, marketing, and customer success processes and how data can inform strategy and decision-making.
• Team Player: Ability to work collaboratively in a fast-paced, dynamic environment

At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs).

• medical
• dental
• vision
• 401(k) with match
• unlimited PTO
• bonuses
• commissions
• equity (RSUs)

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