Data Analyst

Heal's; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Heal's is seeking a Data Analyst to join the Head Office Ecommerce team and turn data into clear, actionable insights that drive growth across the business.

You will own Ecommerce reporting and analysis using Google Analytics, Shopify and Klaviyo to understand performance, identify opportunities and improve the customer journey. Hybrid remote working (3 days in office per week minimum) is available.

Qualifications

• Proficient in Google Analytics and Excel is essential.
• Strong analytical and problem-solving abilities.
• Clear communication and presentation skills to turn data into insight.

Responsibilities

• Own weekly and periodic Ecommerce reporting and dashboards.
• Analyse digital marketing and campaign performance with actionable recommendations.
• Manage reporting and data from Google Analytics, Shopify and other platforms.
• Collaborate with analytics agency to improve tracking and data quality.
• Support customer segmentation, CRM activity and audience development.
• Analyse customer journeys and develop attribution models.
• Assist with A/B testing and website optimisation.
• Ensure product data is accurate and well managed.
• Manage data feeds to technology partners.

Skills

Google Analytics

Excel

Analytical thinking

Communication

Presentation skills

Attention to detail

Independent worker

Team collaboration

Ecommerce experience

Tools

Shopify

Klaviyo

Job description

We’re looking for a Data Analyst to join our Head Office Ecommerce team and turn data into clear, actionable insights that help drive growth across the business.

You’ll own Ecommerce reporting and analysis, using data from platforms including Google Analytics, Shopify and Klaviyo to understand performance, identify opportunities and improve the customer journey.

Key responsibilities include:

• Owning weekly and periodic Ecommerce reporting and dashboards
• Analysing digital marketing and campaign performance, providing actionable recommendations
• Managing reporting and data from Google Analytics, Shopify and other platforms
• Working with our analytics agency to improve tracking and data quality
• Supporting customer segmentation, CRM activity and audience development
• Analysing customer journeys and developing attribution models
• Supporting A/B testing and website optimisation
• Ensuring product data is accurate, enriched and well managed
• Managing data feeds to technology partners

We’re looking for someone who is analytical, commercially minded and passionate about Ecommerce, with:

• Experience using Google Analytics and Excel is essential
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills, with the confidence to turn data into insight
• Strong organisation and attention to detail
• The ability to work independently and collaboratively
• Ecommerce experience is desirable
• Shopify and Klaviyo experience is a plus
• A genuine interest in Ecommerce, digital trends and continuous improvement

If you’re passionate about data and enjoy using insight to improve performance and customer experiences, we’d love to hear from you

Hybrid Remote working (3 days office attendance per week minimum)