Data Administrator 24.5 hours

Honley Surgery; Holmfirth; On-site; GBP 18,000 - 24,000; Full time

Job summary

Honley Surgery in Holmfirth is seeking a data admin support to handle patient records, scan and attach correspondence, and recall patients for annual reviews. Training will be provided to cover reception and assist during holidays and absences.

You will work with the NHS GP practice team, gain experience with SystmOne/EMIS systems, and contribute to maintaining accurate medical records and patient communications.

Qualifications

• Experience of administrative duties.
• Experience of working with the general public.
• Experience of working in a healthcare setting.
• Excellent communication skills (written and oral).
• Effective time management (planning and organising).
• Strong IT skills.
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Ability to follow policies and procedures.
• Ability to work under pressure.
• EMIS/SystmOne user skills.
• Forward thinker.

Responsibilities

• Scan and attach clinical letters and correspondence from hospitals onto the patients' electronic medical record.
• Review monthly chronic disease registers and recall patients for appointments.
• Update the Practice website and monitor social media; report and resolve minor IT issues.
• Provide reception cover during holidays and absences; project a positive and friendly image to patients.
• Undertake training to enhance and progress the role within the Practice.

Skills

Administrative duties

Public interaction

Healthcare setting

Written communication

Time management

IT skills

Teamwork

Interpersonal skills

Policies & procedures

Work under pressure

EMIS/SystmOne user

SystmOne proficiency

Tools

EMIS/SystmOne

SystmOne

Job description

An opportunity has become available to work within our dataadmin team.

The successful applicant will undertake a wide range ofadministrative duties such as processing of information (electronic and hardcopy) to patient medical records with accuracy in a timely manner. Followingpractice protocols and procedures to recall patients for their long-termcondition annual reviews. The candidate will also be fully trained to supportthe reception team to cover holidays and absence to provide excellent customerservice to our patients.

Previous experience of working with the NHS or a GP Practiceusing the SystmOne clinical system is desirable but not essential as training willbe given to the right candidate.

Main duties of the job

Your main duties will be to work alongside the Data Adminteam to scan and attach clinical letters and correspondence from hospitals andother services onto the patients electronic medical record.

To review the monthly chronic disease registers and recallpatients and invite them to attend for an appointment.

Undertake a variety of Information Technology (IT) dutiessuch as updating the Practices website and monitoring our social media accountalong with reporting and resolving minor IT issues.

You will also receive training on reception to coverholidays and absences and project a positive and friendly image to patients

The post-holder will be expected to undertake training,which is appropriate and relevant, to enhance and progress their role withinthe Practice.

About us

We are a friendly, approachable, forward-thinking practicecommitted to providing high quality medical service.

We have an excellent team of doctors, advanced clinical practitioners,nurses, health care assistants and administrative staff working to give you thebest service.

We also work closely with the district nursing and healthvisitor teams which allows us to provide high quality care for our patients.

Job responsibilities

The duties and responsibilities to be undertaken by thepractice administrative team will be varied dependent on current and evolvingpractice workload and staffing levels.

To receive hospital letters electronically or via the postand to be able to scan and attach the documents onto the patients medicalrecord accurately and efficiently.

To be able to read the document attached and identify if anyactions are to be taken and assign to the relevant clinician in the correcttimescale following practice procedures.

Read code letters attached to the patients medical recordfollowing practice protocol.

Notify patients via text, letter or telephone call to invitethem to book an appointment for their annual review.

Manage information on our Honley Surgerys website andFacebook page.

To be confident with all functions of the clinical systemsand bespoke computer software used in the Practice.

To report and resolve any faults and IT issues to SystmOne orthe NHS IT.

To be familiar with SystmOne functionality to be able to add,amend and create self-populating templates, letters and electronic referralforms.

To digitalise patients medical records by scanning theirLloyd George paper notes onto the database.

Person Specification

Qualifications

• Experience of administrative duties
• Experience of working with the general public
• Experience of working in a healthcare setting
• Excellent communication skills (written and oral)
• Effective time management (planning and organising)
• Strong IT skills
• Ability to work as a team member and autonomously
• Good interpersonal skills
• Ability to follow policies and procedures
• Ability to work under pressure
• Experience of working in a healthcare setting
• EMIS/SystmOne user skills
• Forward thinker