Data Administrator

Change Grow Live; Hull and East Yorkshire; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Flexible working arrangements

Wellness hour weekly

Wellness hub access

Employee Assist Programme

Contributory pension scheme

Discounts for shopping, cinema, etc.

Friendly and supportive team

Training, career development & growth

Job summary

Change Grow Live is recruiting a Data Administrator to support the Performance/Data Team in Hull. You will ensure accurate data recording, generate reports for managers, and maintain efficient IT and data systems.

The role requires attention to detail, the ability to prioritise tasks, and timely delivery of data submissions. Ideal candidates will have strong IT literacy, proficiency with Word/Excel/Access, plus experience with NDTMS data management and working in a multi-disciplinary

Qualifications

• Knowledge and experience of general office procedure and administrative duties.
• Experience of working as part of a multi-disciplinary team.
• IT literacy including proficiency in data entry and collection systems (eg. NDTMS).
• Expertise in WORD, EXCEL, and ACCESS IT packages.
• Experience of maintaining data bases and other data management systems.
• Experience of developing data processes and systems.
• Excellent interpersonal skills and a willingness to work flexibly as part of a team.
• Excellent organisational skills.
• Sound numerical skills.

Responsibilities

• Work closely with the Senior Data Analyst, Governance Lead and Performance and Quality Manager to ensure that the administration and IT systems operate in an effective and efficient manner.
• Provide advice, information and reports via the most appropriate channel while being sensitive to audience needs.
• Maintain accurate and comprehensive records/data collection on clients as required by NDTMS and reporting frameworks.
• Collate, monitor and report data/information and statistics as required.
• Attend relevant meetings and forums as requested.
• Manage an electronic filing system for client data and information.
• Process correspondence/data entry effectively.
• Support the Data Analyst and Quality Manager to collate and submit monthly/quarterly reports.
• Contribute to monitoring and evaluation of the service and engage service users in development.

Skills

Data entry proficiency

NDTMS knowledge

Excel

Word

Access

Interpersonal skills

Organisational skills

Numerical skills

Tools

NDTMS

Word

Excel

Access

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity within our Performance/Data Team for someone with a love of data and an eye for detail to join us in a Data Administrator Role.

The Performance/Data Team is a small but busy team, working as part of ReNew to ensure that work undertaken with our service users is accurately recorded and to provide reports to managers to assist with oversight of performance and compliance.

The role is busy and would suit someone who has good levels of accuracy when recording information, able to prioritise tasks and work to deadlines. If this is you we would love to hear from you!

Where: Hull

Hours: 37.5 per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

Your role:

• Work closely with the Senior Data Analyst, Governance Lead and Performance and Quality Manager to ensure that the administration and IT systems operate in an effective and efficient manner.
• To provide advice, information and reports clearly and concisely via the most appropriate channel [e.g. verbally, in writing, telephone, e-mail etc.] whilst being sensitive to the needs of the audience [e.g. service user, professional etc.]
• Maintain accurate and comprehensive records / data collection on clients, as required by NDTMS, and Commissioner performance frameworks and reporting requirements.
• To collate, monitor and report data/information and statistics as required.
• Attend relevant meetings and forums as requested.
• Manage an electronic filing system to ensure that client data and information are kept in an orderly and accessible manner. (CRiiS)
• Effective processing of correspondence / data entry as required.
• Support the Data Analyst and Quality Manager to collate and submit monthly / quarterly data and information reports.
• To contribute to the monitoring and evaluation of the service offered to clients and actively involve, engage and consult with service users regarding on-going service developments.

About you:

• Knowledge and experience of general office procedure and administrative duties.
• Experience of working as part of a multi-disciplinary team.
• IT literacy including proficiency in data entry and collection systems (eg. NDTMS).
• Expertise in working with WORD, EXCEL, and ACCESS IT packages.
• Experience of maintaining data bases and other data management systems.
• Experience of developing data processes and systems.
• Excellent interpersonal skills and a willingness to work flexibly as part of a team.
• Excellent organisational skills.
• Sound numerical skills.

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service“Capped at 30 days”
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL SPOT (20) (£26,296.03 - £26,296.03)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

23/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Stacy Moore | [e-mail] | 01482620013

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.