Administrator

Change Grow Live; Sefton; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working arrangements

Wellness hour each week

Contributory pension scheme

Discounts for shopping, cinema, etc.

Training, career development & career

Job summary

Change Grow Live is seeking an Administrator for our Southport Service to support the team with administrative and clerical duties, ensuring service users receive timely help and support. You will handle calls, data entry, minutes, and filing while supporting project operations.

The role requires strong IT skills, confidentiality, and reliable organisation. We offer flexible working, a wage around the stated range, and opportunities for development in a supportive charity environment.

Qualifications

• Knowledge of general office procedures.
• Proficiency in Word processing, Excel and data entry.
• Good interpersonal skills and flexibility in a team.
• Ability to maintain confidentiality wherever needed.
• Strong numeric and organisational abilities.

Responsibilities

• As first point of contact within the service, handle calls/visits promptly and courteously.
• Process correspondence and data entry as required.
• Take minutes at meetings and report data.
• Maintain filing system and monitor office supplies.
• Balance petty cash under supervision and photocopy as needed.
• Ensure admin, records and communication within project are maintained.
• Coordinate project base needs like room bookings and travel.

Skills

General office procedures

Word processing

Excel

Data entry

Interpersonal skills

Confidentiality

Numeric skills

Organisational skills

Tools

Microsoft Word

Excel

Data entry software

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission ofhelping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for anAdministrator to join our busy Southport Service. Our Administratorshere atChange Grow Liveplay an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, and ensuring our service users receive the help and support they need to achieve their goals.

Where: Southport

Hours: Full Time, 37.5 hours per week

Contract Type: Permanent

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence/ data entry as required.
• To minute take at team and other meetings.
• To collate, monitor and report data/information & statistics as required.
• To maintain and assist with the setting up of a general filing system within the project.
• To monitoring and order office stationery/requirements.
• To maintain and balance local petty cash systems under the direction of the Senior Administrator.
• To carry out photocopying as required.
• To ensure that admin, record-keeping and communication within the project are maintained.
• To undertake prescription administration duties as required
• To co-ordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc

In carrying out the above duties the post holder will:

• Work flexibly across operational sites as required.
• Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
• Seek to improve personal performance, contribution, knowledge, and skills.
• Participate in appraisal, training, and supervision processes.
• Keep abreast of developments in services and practice relevant to the aims of the service.
• Ensure the implementation of all CGL policies.
• Contribute to maintaining safe systems of work and a safe environment.
• Undertake other duties appropriate to the grade of the post

About You:

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills

What we will give to you:

• Enjoy 25 days annual leave plus bank holidays (pro rata), rising to 30 days with continued service.
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selectionof benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Participation in our refer-a-friend scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role.

Direct applications only we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL SPOT (20) (£26,296.03 - £26,296.03)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

7/12/2026

Closing Date

30/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Joseph Dixon | [e-mail]

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.