Damp & Mould Technician

The Methodist Church in Britain; Hampstead; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Company van

Fuel card

Uniform and PPE

Health cash plan

Pension contributions

Learning & development

Job summary

LiveWest is seeking a skilled tradesperson for a mobile repairs post within its Internal Maintenance Service team. The role involves fault fixing and maintenance across carpentry, plumbing, masonry and tiling in customers’ homes, with a company van provided. Applicants must have the right to work in the UK and no CoS is offered.

You will diagnose faults, aim for first-time fixes, comply with safety policies, and provide excellent customer service as a LiveWest ambassador on the road.

Qualifications

• Recognised apprenticeship or qualification in carpentry (core trade).
• Post-qualification experience in building trades.
• Experience with damp and mould is beneficial.
• Good health & safety awareness and practical skills.

Responsibilities

• Deliver high-quality fault fixing and maintenance across multiple sites.
• Diagnose and repair basic building faults to best practice and service standards.
• Carry out work across carpentry, plumbing, masonry and tiling.
• Work towards first-time fixes.
• Ensure compliance with health and safety policies, including fleet safety.
• Provide customer service and act as a LiveWest ambassador in customers' homes.
• Use mobile technology to manage job orders and updates.
• Support delivery of responsive repairs and maintenance across LiveWest properties.

Education

Recognised apprenticeship or qualification in carpentry

Job description

This is a mobile repairs post in LiveWest’s Internal Maintenance Service team, covering fault fixing and maintenance. The work centres on diagnosing and repairing basic building faults across carpentry, plumbing, masonry and tiling, in customers' homes. It is a permanent full-time role with a company van, suited to someone with a core trade and damp experience. Applicants must have the right to work in the UK for the full duration of the role, as no Certificate of Sponsorship is offered.

What the job involves

• Deliver high-quality fault fixing and maintenance across multiple sites
• Diagnose and repair basic building faults to best practice and service standards
• Carry out work across carpentry, plumbing, masonry and tiling
• Work towards first-time fixes
• Ensure compliance with health and safety policies, including fleet safety
• Provide customer service and act as a LiveWest ambassador in customers' homes
• Use mobile technology to manage job orders and updates
• Support delivery of responsive repairs and maintenance across LiveWest properties

What’s required

Qualifications

• Recognised apprenticeship or qualification in a core trade, carpentry

Experience

• Post-qualification experience
• Experience working with damp and mould

Skills & knowledge

• Ability to diagnose and repair basic building faults
• Proficiency using mobile devices for job management
• Good understanding of health and safety procedures
• Customer-focused mindset with strong communication and organisational skills

Checks & eligibility

• Basic DBS check
• Full UK manual driving licence
• Right to work in the UK for the full duration of the role, without a CoS

Other

• Essential skills and experience for a level 1 role

Nice to have

• Experience working in customers' homes
• Knowledge of responsive maintenance
• Asbestos HSG210 awareness
• Experience with unvented systems

What’s offered

• Company van with fuel card, plus uniform and PPE
• 26 days annual leave plus bank holidays, rising to 30 with length of service, with option to buy up to 5 extra days
• Employer pension contributions up to 9%
• Health cash plan up to £1,100 a year, virtual GP, gym and retail discounts including Blue Light Card
• Learning and development opportunities
• Family support, including a new child payment
• Wellbeing support: mental health support, enhanced sick pay, free flu jabs
• Cycle to Work and Car Benefit schemes, plus up to four paid volunteering days a year