Dairy Food Technologist - Quality & Customer Focus

Lactalis UK & Ireland; Redhill; On-site; GBP 34,000 - 52,000; Full time

Benefits offered by this job

26 days annual leave + 8 flex days

Enhanced pension, life & critical Ill.

Learning platform access

DE&I & Grocery Aid Gold Partner

Job summary

Lactalis UK & Ireland is seeking a proactive Food Technologist to manage technical customer accounts, support launches, and maintain robust specifications and documentation. You will investigate complaints and ensure top food safety, quality and compliance across our dairy portfolio.

The role requires HACCP/BRC knowledge, dairy industry experience, and willingness to travel within the UK, with driving licence and strong stakeholder skills. French or Italian language skills are a plus.

Qualifications

• Degree in Food Science or related discipline.
• HACCP and BRC knowledge and experience.
• Experience with retailer or foodservice specification systems.
• Strong customer service and stakeholder management skills.
• Excellent organisation, analytical skills and attention to detail.
• Full UK driving licence and willingness to travel when required.
• Dairy industry experience.
• French or Italian language skills.

Responsibilities

• Manage technical customer accounts.
• Support new product launches.
• Maintain specifications and documentation.
• Investigate customer complaints.
• Ensure the highest standards of food safety, quality and compliance.

Skills

Customer service

Stakeholder management

Organisation

Analytical skills

Attention to detail

Driving licence

Travel willingness

French or Italian language

Dairy industry experience

Education

Degree in Food Science

Tools

Specification systems

Job description

Lactalis UK & Ireland is seeking a proactive Food Technologist to manage technical customer accounts, support launches, and maintain robust specifications and documentation. You will investigate complaints and ensure top food safety, quality and compliance across our dairy portfolio.

The role requires HACCP/BRC knowledge, dairy industry experience, and willingness to travel within the UK, with driving licence and strong stakeholder skills. French or Italian language skills are a plus.