DA Refuge Manager

Brook Street; Leicester Forest East; Presencial; GBP 32.000 - 42.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Part-time hours

Supportive working environment

Ongoing training and development

Opportunity to make a meaningful affer

Descripción de la vacante

Brook Street in Leicestershire is seeking an experienced Refuge Manager to lead a specialist domestic abuse refuge, delivering trauma-informed support to women and children, including BAMER communities.

You will oversee day-to-day operations, safeguarding, risk management and staff supervision, ensuring services promote safety, stability and independence for service users.

Formación

• Experience supervising staff in domestic abuse, refuge, housing or social care.
• Strong knowledge of safeguarding and risk management.
• Full UK Driving Licence and access to a vehicle.

Responsabilidades

• Oversee day-to-day operation of the refuge service.
• Lead, supervise and support staff and volunteers.
• Oversee safeguarding, risk assessments and safety planning.
• Support staff with complex and high-risk domestic abuse cases.
• Monitor service quality, performance and compliance.
• Develop partnerships with housing, social care, MARAC, police and others.
• Ensure confidential case management and records.
• Represent the organisation at professional meetings.

Conocimientos

Staff leadership

Safeguarding

Risk management

Partnership working

Communication

Team development

Equality & diversity

BAMER communities

NRPF knowledge

Driving licence

Descripción del empleo

Are you an experienced leader with a passion for supporting women and children affected by domestic abuse?

We are recruiting a

Domestic Abuse Refuge Manager to lead a specialist refuge service in Leicestershire. This is a rewarding opportunity to oversee the day-to-day management of a refuge, ensuring high-quality, trauma-informed and culturally sensitive support is delivered to women and children, including those from BAMER communities.

The Role

As Refuge Manager, you will be responsible for the effective operation of the service, leading and supporting staff, overseeing safeguarding and risk management, and ensuring service users receive the support they need to achieve safety, stability and independence.

Key Responsibilities

• Manage the day-to-day running of the refuge service.
• Lead, supervise and support refuge staff and volunteers.
• Oversee safeguarding, risk assessments and safety planning.
• Support staff with complex and high-risk domestic abuse cases.
• Monitor service quality, performance and compliance.
• Develop strong partnerships with housing, social care, MARAC, police and other agencies.
• Ensure accurate case management and confidential record keeping.
• Promote positive outcomes for women and children accessing the service.
• Maintain a safe, secure and welcoming refuge environment.
• Represent the organisation at professional meetings and multi-agency forums.

About You

• Experience managing or supervising staff within domestic abuse, refuge, housing, social care or support services.
• Strong knowledge of domestic abuse, safeguarding and risk management.
• Experience managing complex cases and supporting vulnerable individuals.
• Excellent leadership, organisational and communication skills.
• Experience working in partnership with statutory and voluntary agencies.
• Ability to motivate, develop and support a team.
• Commitment to equality, diversity and culturally sensitive practice.
• Experience working with BAMER communities.
• Knowledge of Honour-Based Abuse, Forced Marriage, FGM and NRPF.
• Full UK Driving Licence and access to a vehicle.

• Part-time hours
• Supportive working environment
• Ongoing training and development
• Opportunity to make a meaningful difference to women and children affected by domestic abuse