D365 Support Engineer

Kinetech; Nottingham; Remote; GBP 36,000 - 44,000; Full time

Job summary

A dynamic tech recruitment firm is seeking a D365 Support Engineer to provide first and second-line support across Microsoft Dynamics 365. This fully remote role requires regular travel to UK sites. Ideal candidates will have prior D365 experience and strong troubleshooting skills. Join a purpose-driven team focused on innovation and growth in technology.

Qualifications

• Prior D365 experience in a support setting.
• Confident troubleshooting and clear communication skills.
• Advantageous would be some Microsoft certifications.

Responsibilities

• Provide responsive D365 1st and 2nd line support to end users.
• Resolve access, config, data and workflow issues.
• Manage tickets through to resolution.

Skills

D365 experience

Troubleshooting

Clear communication skills

Proactive attitude

Ability to cope in a fast-paced setting

Tools

Microsoft certifications

Power Platform

Azure

Job description

This range is provided by Kinetech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

D365 Support Engineer | Salary up to £40K | Fully Remote but with UK site travel weekly

We're hiring a D365 Support Engineer to deliver first and second-line support across Microsoft Dynamics 365 (Sales, Customer Service, Field Service). You'll handle day-to-day troubleshooting, support new user onboarding, and contribute more widely with migration activity.

This is a remote UK-based role, with regular site visits (fully expensed) and plenty of opportunity to grow your expertise in a purpose-driven D365 team and tech-forward organisation.

Responsibilities

• Provide responsive D365 1st and 2nd line support to end users
• Resolve access, config, data and workflow issues
• Manage tickets through to resolution
• Support D365 migrations and user adoption
• Spot recurring issues and suggest improvements
• Scope to get involved with Power Platform activities (Apps / Flows / Automation)

Qualifications

• Prior D365 experience in a support setting. Super User or Junior Product Specialist / Functional Consultant also considered. Exposure to the CE modules will be essential (Customer Service / Sales / Field Service)
• Confident troubleshooting and clear communication skills.
• Advantageous would be some Microsoft certifications, exposure to Power Platform or Azure.
• Friendly, organised, proactive, and eager to learn.
• Able to cope in a fast-paced setting.

Apply now and be part of this forward-thinking team.

Kinetech is acting as a recruiter in relation to this vacancy. See our website for more info on how we handle your data.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• Staffing and Recruiting