D365 CE Functional Consultant: Project Operations Lead

Nigel Frank International; United Kingdom; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Nigel Frank International is seeking a D365 CE Functional Consultant (Project Operations) to help evolve our CRM and project delivery platforms. Hybrid/Remote UK role with engagement across stakeholders to deliver enhancements and maximise Dynamics 365 value.

You will lead requirements workshops, configure D365 CE, and act as SME for Project Operations, translating requirements into actionable designs while collaborating with technical teams and partners.

Qualifications

• Proven experience as a D365 CE Functional Consultant.
• Hands-on experience delivering and supporting D365 Project Operations.
• Experience facilitating workshops and engaging with stakeholders at all levels.
• Ability to document requirements and functional specifications.

Responsibilities

• Lead requirements gathering workshops with business stakeholders.
• Configure and enhance Dynamics 365 Customer Engagement solutions.
• Act as the Functional SME for the Project Operations module.
• Translate business requirements into functional designs and user stories.
• Work alongside technical teams, partners, and third-party suppliers to deliver solutions.
• Support testing, training, deployment, and adoption activities.
• Drive continuous improvement and identify opportunities to leverage the wider Microsoft platform.

Skills

D365 CE

Workshop facilitation

Requirement gathering

End-to-end process design

Tools

Dynamics 365 Customer Engagement

Power Platform

D365 Project Operations

Job description

Nigel Frank International is seeking a D365 CE Functional Consultant (Project Operations) to help evolve our CRM and project delivery platforms. Hybrid/Remote UK role with engagement across stakeholders to deliver enhancements and maximise Dynamics 365 value.

You will lead requirements workshops, configure D365 CE, and act as SME for Project Operations, translating requirements into actionable designs while collaborating with technical teams and partners.