Cycling Sales assistant

TN United Kingdom; Reading; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Sales Assistant, where your passion for sports meets exceptional customer service! In this role, you'll ensure every customer leaves happy, offering expert advice and support in an omnichannel retail environment. With opportunities for personal growth and development, this position is perfect for those looking to build a rewarding career in retail. Enjoy a variety of benefits, including annual remuneration reviews, a shareholding scheme, and access to a gym. If you're a people person ready to make a difference, apply today and embark on an exciting journey with a leading sports retailer!

Benefits

Annual remuneration reviews

Shareholding Scheme

Access to Pension Scheme

Cycle-to-Work Scheme

Discounts for social events

Paid sick leave

Maternity and parental leave

Life Assurance

28 days holiday

Free access to the Decathlon Gym

Qualifications

• Passionate about sports and customer service.
• Excellent communication and teamwork skills.

Responsibilities

• Provide exceptional customer service and technical advice.
• Manage stock levels and merchandising effectively.
• Collaborate with team members to enhance the shopping experience.

Skills

Customer Service

Communication Skills

Teamwork

Problem Solving

Job description

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As a Sales Assistant (or Sports Advisor, as we call it in Decathlon), your role is to ensure all customers leave our stores happy’. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience.

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:

Customer Service - Through your passion for sport, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!

Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.

Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.

THE PROFILE

Someone who is looking to combine a passion for sport with work

A people-person who risks and goes the extra mile to achieve results

Someone looking for a retail career with a difference

Problem solver with excellent communication skills

Able to play as part of the team during the busiest times (weekends and holidays)

Invested in the development of yourself and others

BENEFITS

Rewards and Recognition

Annual remuneration reviews

Shareholding Scheme

Access to Pension Scheme ( 3-8% Employer Contribution to Pension Scheme)

Cycle-to-Work Scheme

Social and Community

Ticket discount for social and community events such as concerts, theatre, sports events, etc (through SmartSpending Access and so it varies per season)

Access and opportunity to join internal and community social events every year for you and your family

Health and Wellbeing

Up to 10 paid sick leaves and 5 bereavement leaves

Maternity and shared parental leaves

Life Assurance

Work-life Balance

Up to 28 days holiday with the option to carry over a maximum of 5 days each year

Airfare and accommodation discounts for trips (through SmartSpending Access and so it varies per season)

Learning and Development

A vast program of intensive learning and development training via Decathlon Academy and other learning platforms

Opportunity to join apprenticeship programmes

Free hot drinks

Free access to the Decathlon Gym

ABOUT DECATHLON UK

We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much .

Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.

Your Responsibilities:

• Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
• Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
• Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.

Sound good so far? If so, here's the type of person we're looking for…

Who Are You?

• Someone looking to combine a passion for sport with work.
• A people person who is prepared to go the extra mile.
• Someone looking for a retail career with a difference
• Problem solver with excellent communication skills.
• Able to play as part of the team during the busiest times (weekends and holidays).

Additional Information:

As a Sales Assistant you will be required to work usual retail hours including evenings and weekends. The role will be shop-floor based with full Covid-19 safety regulations and precautions in place. The safety of our teammates and customers is our main priority during these times.

IF YOU LOVE SPORT AND WANT TO START AN EXCITING CAREER WITHIN DECATHLON, APPLY TODAY!