Casual Sales Assistant

Frasers Group; Reading; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a dynamic team as a Sales Assistant in a well-established retail environment, where your passion for cycling and customer service will shine. In this role, you'll engage with customers, offering expert advice on bicycles and accessories while ensuring a welcoming store atmosphere. With flexible hours and the opportunity to grow your product knowledge, this position is perfect for those eager to contribute to a thriving bike shop that values knowledge and service. Be part of a team that is dedicated to providing an exceptional shopping experience and promoting cycling culture.

Qualifications

• Strong customer service skills to assist and engage with customers.
• Ability to develop product knowledge about bicycles and accessories.

Responsibilities

• Provide exceptional customer service and assist customers in product selection.
• Manage inventory, restock shelves, and handle cash transactions.

Skills

Customer Service

Product Knowledge

Sales

Stock Management

Cash Handling

Merchandising

Safety Protocols

Job description

3 days ago Be among the first 25 applicants

About Us
We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Job Description
As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

Qualifications

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

Additional Information
This role has no guaranteed hours of work; hours can therefore vary from week to week. Some weeks may have no hours offered.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Retail

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