Cycle Technician

EVANS CYCLES; Yeovil; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the cycling industry is seeking a Cycle Technician to provide expert bicycle repair and maintenance services. The role involves performing repairs, assembly, and safety inspections while delivering excellent customer service. Ideal candidates will have proficiency in bicycle mechanics, strong attention to detail, and a commitment to quality work. Join a dynamic team and enjoy various benefits, including discounts and development opportunities.

Benefits

Commission-based bonuses

Monthly Group Rewards and Recognition

Development Courses with National Qualifications

40% In-store Uniform Discount

Discounted Gym Membership

Group-wide 20% Discount

Ride-To-Work Scheme

Qualifications

• Proficiency in diagnosing and repairing various bicycle types.
• Previous experience as a bicycle mechanic is highly desirable.

Responsibilities

• Perform a wide range of bicycle repairs and maintenance.
• Assemble new bicycles according to manufacturer guidelines.
• Conduct safety inspections and maintain quality standards.

Skills

Bicycle Mechanics

Customer Service

Attention to Detail

Education

National Qualifications

Job description

Cycle Tech at Evans Cycles

Your primary responsibility is to provide expert bicycle repair and maintenance services to customers, ensuring bicycles are serviced, repaired, and maintained to a high standard while delivering excellent customer service and advice.

Key Responsibilities

1. Bicycle Repairs: Perform a wide range of repairs, including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
2. Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring safety and readiness for sale.
3. Service Consultations: Interact with customers to assess their repair and maintenance needs, providing recommendations and cost estimates.
4. Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades.
5. Safety Inspections: Conduct safety inspections to identify and address potential hazards.
6. Quality Control: Ensure all repaired bicycles meet quality standards and safety regulations.
7. Inventory Management: Maintain an organized workshop, managing spare parts and tools inventory.
8. Customer Service: Offer excellent service, explain repair work, answer questions, and advise on bicycle maintenance.

Benefits

• Commission-based bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Participation in the Fearless1000 Incentive Scheme
• Development Courses with National Qualifications
• 40% In-store Uniform Discount
• Discounted Gym Membership
• Group-wide 20% Discount on all Fascia
• Ride-To-Work Scheme (eligibility applies)

Candidate Requirements

• Proficiency in bicycle mechanics, with the ability to diagnose and repair various bicycle types and components
• Previous experience as a bicycle mechanic is highly desirable
• Knowledge of different bicycle brands, models, and components
• Strong attention to detail and commitment to quality work
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of safety standards and repair practices
• Willingness to stay updated on bicycle technology and repair techniques

Work Environment & Conditions

Work is primarily in a workshop environment. May require standing for long periods and lifting heavy objects. Flexible hours, including weekends and evenings, may be needed based on store hours and customer demand.