Cycle Technician

Frasers Group PLC T/A Sports Direct International; Yeovil; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the cycling sector is seeking a skilled Cycle Tech to join their team. This exciting role involves providing expert bicycle repair and maintenance services while ensuring top-notch customer service. You will be responsible for diagnosing mechanical issues, performing repairs, and assembling new bicycles. With a commitment to quality and safety, you will help customers enjoy their cycling experience. The company offers a supportive environment with a range of perks, including commission bonuses and development courses, making it a fantastic opportunity for bicycle enthusiasts looking to grow their careers.

Benefits

Commission led bonuses

Monthly Group Rewards and Recognition

Fearless1000 Incentive Scheme

Development Courses with National Qualifications

40% Instore Uniform Discount

Discounted Gym membership

20% Discount across all Fascia

Ride-To-Work Scheme

Qualifications

• Proficient in diagnosing and repairing various bicycle types.
• Strong customer service and communication skills are essential.

Responsibilities

• Perform bicycle repairs and maintenance to high standards.
• Provide excellent customer service and advice on repairs.

Skills

Bicycle Mechanics

Customer Service

Attention to Detail

Communication Skills

Safety Standards Knowledge

Problem Diagnosis

Education

Experience as a Bicycle Mechanic

National Qualifications in Bicycle Repair

Tools

Bicycle Repair Tools

Inventory Management Tools

Job description

As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.

Job Description

• Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
• Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
• Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
• Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
• Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
• Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
• Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
• Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.

Qualifications

• Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
• Previous experience as a bicycle mechanic is highly desirable.
• Knowledge of various bicycle brands, models, and components.
• Strong attention to detail and a commitment to quality workmanship.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of safety standards and practices related to bicycle repairs.
• Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.

Work is primarily conducted in a workshop environment.

May require standing for extended periods and lifting heavy objects.

Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.

Additional Information

We've got a lot to offer..

What's in it for you? Plenty. We offer our team a pretty nice package of perks, including:

• Commission led bonuses across a wide range of products.
• Monthly Group Rewards and Recognition.
• Join the Fearless1000 Incentive Scheme.
• We offer a wide range of Development Courses with National Qualifications.
• 40% Instore Uniform Discount.
• Discounted Gym membership.
• Group Wide 20% Discount across all Fascia.
• Ride-To-Work Scheme (Eligibility subject to terms and conditions).