Cybersecurity Operations & Workforce Strategy Lead

HSBC Group; Sheffield; On-site; GBP 90,000 - 125,000; Full time

Job summary

HSBC Group in the United Kingdom seeks an experienced GCIO Operations Manager - Cybersecurity to drive workforce planning, governance and financial management across Cybersecurity and related functions. You will coordinate with People, Finance, Risk and Transformation to deliver cost-aware, compliant, and scalable operations in a dynamic risk landscape.

The role requires senior leadership experience in financial services, solid cybersecurity understanding, and the ability to influence across

Qualifications

• Proven experience in senior executive management roles within financial services, ideally multinational banks.
• Strong cybersecurity understanding alongside broad technology and risk management experience, including controls and incident response.

Responsibilities

• Define and maintain a rolling 3-year workforce plan aligned to Cybersecurity financial plans and wider GCIO and Group strategies.
• Execute workforce lifecycle activities across attract, retain and grow in partnership with People teams including hiring at scale and upskilling programmes.
• Develop business cases for workforce initiatives including contractor replacement, orchestration efficiencies and Generative AI impacts on future workforce needs.
• Manage multi-year financial planning and reporting for the Cybersecurity capability including budgeting, forecasting, accruals and cost transparency for senior leadership.
• Identify and deliver cost optimisation levers while ensuring full recovery of global costs and timely, consistent management information.
• Oversee third-party management from deal initiation through negotiation, approvals, execution and post-execution benefit validation including TPEM oversight.
• Govern portfolio oversight for the Cybersecurity change portfolio including milestone definition, programme setup in Clarity, tracking, reporting and escalation of delivery risks.
• Coordinate governance activity for the Capability Lead including forum commitments, paper production, action tracking and stakeholder engagement support.
• Bring proven experience in senior executive management roles within financial services ideally within multinational banks.
• Apply strong understanding of Cybersecurity alongside broad technology and risk management experience including controls, operational process and incident response.
• Demonstrate substantial experience managing significant financial plans and resource plans including forecasting, reporting and commercial decision support.
• Show established capability in programme and portfolio management including delivery tracking, benefits validation and tooling such as Clarity.
• Navigate complex matrix environments while partnering across functions such as People, Procurement, Finance, Risk, Compliance and transformation teams.
• Communicate complex topics clearly in writing and verbally including producing senior-level papers, presentations and updates tailored to the audience.
• Build and sustain effective relationships with critical internal and external stakeholders including engaging on regulatory and market considerations.
• Use structured problem-solving to interpret complex information and support data-informed decisions that improve operational outcomes.

Skills

Strategic planning

Financial management

Governance

Stakeholder management

Tools

Clarity

Job description

HSBC Group in the United Kingdom seeks an experienced GCIO Operations Manager - Cybersecurity to drive workforce planning, governance and financial management across Cybersecurity and related functions. You will coordinate with People, Finance, Risk and Transformation to deliver cost-aware, compliant, and scalable operations in a dynamic risk landscape.

The role requires senior leadership experience in financial services, solid cybersecurity understanding, and the ability to influence across