Cyber Security Analyst - Client Threat & Service Delivery

Hollybank Trustees Ltd; High Wycombe; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 days annual leave

BUPA Premium Health Insurance

Critical Illness Cover

Royal London Pension Plan

Cycle to Work scheme

Incentive trips exploring the globe

Job summary

A leading cybersecurity firm is seeking a Cyber Security Analyst in High Wycombe, UK, to support clients with services like Digital Risk Protection and Brand Management. Responsibilities include client onboarding, relationship management, and performance reporting. Applicants should have at least a year in a security support role and strong communication skills. This position offers hybrid working options, generous leave, and health insurance, among other perks.

Qualifications

• 1+ years in a customer-facing security operational support role.
• Impeccable organization and task management skills.
• Ability to handle pressured situations and deadlines.

Responsibilities

• Manage new customer onboarding to security services.
• Build and maintain relationships with clients.
• Support and guide customers to improve security awareness.
• Provide regular updates and manage expectations.
• Prepare and present service reports to customers.

Skills

Customer Relationship Management

Excellent communication skills

Creative problem solving

Attention to detail

Tools

SIEM tools (Microsoft Sentinel, Splunk, ELK)

Vulnerability Management (Qualys, Nessus)

Job description

A leading cybersecurity firm is seeking a Cyber Security Analyst in High Wycombe, UK, to support clients with services like Digital Risk Protection and Brand Management. Responsibilities include client onboarding, relationship management, and performance reporting. Applicants should have at least a year in a security support role and strong communication skills. This position offers hybrid working options, generous leave, and health insurance, among other perks.