Customs Coordinator Freight Forwarding

WR Logistics; Bradford; On-site; GBP 32,000 - 42,000; Full time

Job summary

A leading freight forwarder in Bradford is seeking a detail-oriented Customs Coordinator to manage customs processes and support clients. In this permanent role, you will ensure smooth international shipments while adhering to compliance and regulatory requirements. Candidates should have experience with CDS, imports, or exports, with strong communication and problem-solving skills essential for success. This is a full-time position in a dynamic team environment.

Qualifications

• Experience in a logistics role, preferably in customs coordination.
• Strong client-focused mindset with a proven track record.
• Ability to adapt critical-thinking and problem-solving skills.

Responsibilities

• Understand international shipping processes from order to delivery.
• Identify and resolve documentation issues related to shipment.
• Manage customer invoicing and vendor payables.
• Demonstrate decision-making and prioritization across daily duties.
• Maintain professional communication with peers and customers.

Skills

Experience with CDS

Experience in imports &/or exports

Excellent communication skills

Prioritization skills

Multi-tasking skills

Customer service skills

Critical-thinking

Problem-solving skills

Attention to detail

Job description

Senior Recruitment Consultant @ WR Logistics | Executive Search, CRM

Location: Bradford, UK

Job Type: Permanent / Monday – Friday

Join a leading freight forwarder in Bradford as a Customs Coordinator, where you’ll play a key role in ensuring smooth and compliant international shipments. This is a fantastic opportunity for a detail-oriented logistics professional with experience in CDS, imports, or exports to take ownership of customs processes, support key clients, and keep global trade moving efficiently.

Responsibilities

• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
• Identify and resolve issues that could potentially result in delayed cargo release or final delivery
• Demonstrate strong decision-making skills and ability to prioritize tasks between daily responsibilities
• Demonstrate proactive, professional, clarity, and reliability to our peers and our customers through verbal and written language
• Promote a positive working relationship for all team members
• Analyse and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission
• Receive and review documentation to input and transmit data
• Ensure regulatory requirements are met, and proper documentation exists for all shipments
• Manage customer invoicing, process vendor payables, and assist with receivables of assigned accounts

Requirements

• Experience with CDS
• Experience in imports &/or exports
• Excellent communication, prioritization, and multi-tasking skills
• Excellent customer service skills and follow up to be utilized with customers and the network
• Proven track record of dealing with customers and being client focused
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs
• Reputation for logical, methodical, and expedient approach to problem resolution
• High level of attention to detail
• Values a diverse and inclusive work environment

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Customer Service and Supply Chain