Customs Compliance Clerk (Contract) - Ferry Travel

DFDS; Immingham; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests (

Job summary

DFDS is seeking a Customs Clearance Clerk in the UK to support day-to-day customs clearance operations. The role is five days from seven on an eight-hour shift and is a fixed-term contract for 12 months. You will handle declarations, liaise with customers, and ensure timely, compliant documentation while working within structured processes.

The position emphasizes accuracy, organisation, and strong communication as you contribute to ongoing process improvements and high service standards.

Qualifications

• Strong clerical or administrative background with accuracy and attention to detail.
• Organised and methodical, comfortable with structured processes and compliance tasks.
• Good communication skills for liaison with customers and colleagues.

Responsibilities

• Complete customs declarations accurately and per regulations.
• Liaise with customers to gather information and resolve queries.
• Use internal systems to manage and track declarations.
• Ensure documentation is complete, compliant, and submitted on time.
• Manage multiple tasks and deadlines in a fast-paced environment.
• Support the team to maintain high service and compliance standards.
• Contribute to continual improvement of customs processes.

Skills

Clerical background

Attention to detail

Organised

Compliance driven

Customer liaison

Tools

Internal systems

Job description

DFDS is seeking a Customs Clearance Clerk in the UK to support day-to-day customs clearance operations. The role is five days from seven on an eight-hour shift and is a fixed-term contract for 12 months. You will handle declarations, liaise with customers, and ensure timely, compliant documentation while working within structured processes.

The position emphasizes accuracy, organisation, and strong communication as you contribute to ongoing process improvements and high service standards.