Customs Clearance Clerk

Sterling Cross; Folkestone; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established freight forwarder in Folkestone is seeking an experienced Customs Clearance Clerk for a shift-based role. Offering a balanced 4 on/4 off schedule, you'll manage customs formalities, liaise with authorities, and ensure compliance in a fast-paced logistics environment. Ideal candidates will have prior customs experience and knowledge of relevant software tools.

Qualifications

• Minimum 2 years’ customs clearance experience in a freight forwarding or logistics environment.
• In-depth knowledge of UK customs procedures and commodity classification.
• Confident using customs software systems.

Responsibilities

• Prepare and process customs entries for imports, exports, and transit declarations.
• Liaise with HMRC and port authorities to ensure compliant clearances.
• Classify goods using the UK Global Tariff and maintain accurate documentation.

Skills

Attention to detail

Communication

Organisational skills

Proactive attitude

Tools

CNS

Destin8

Multifreight

Job description

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Customs Clearance Clerk – 4 Days On / 4 Days Off (12:00–23:00)
Folkestone
Up to £35,000 (dependent on experience)
4 days on / 4 days off, 12:00 to 23:00
A well-established and growing freight forwarder is seeking an experienced Customs Clearance Clerk to join their dynamic team. Working a 4-on, 4-off shift pattern, this role offers a great work-life balance in a fast-paced logistics environment. You’ll play a vital part in the end-to-end management of customs formalities across imports, exports, and transit, supporting a wide range of international movements.
What you’ll be doing:
Preparing and processing customs entries for imports, exports, and transit declarations using CNS, Destin8, and Multifreight
Liaising with HMRC, port authorities, and internal teams to ensure smooth and compliant clearances
Managing a variety of procedures including Home Use, Temporary Admission, T1 transit, CFSP, Customs Warehousing, and Export Declarations
Classifying goods using the UK Global Tariff and ensuring all documentation is accurate and complete
Advising clients on customs requirements and assisting with queries or post-entry corrections
Keeping up to date with UK customs regulations and changes in legislation
Working collaboratively with freight, warehousing, and transport teams to meet tight deadlines
What you’ll bring to the role:
A minimum of 2 years’ customs clearance experience (import/export) within a freight forwarding or logistics environment
In-depth knowledge of UK customs procedures and commodity classification
Confident using CNS, Destin8, and ideally Multifreight
Excellent organisational and communication skills, especially under time pressure
Strong attention to detail and ability to handle multiple shipments simultaneously
A proactive attitude and ability to work both independently and as part of a team
Road freight or multimodal exposure is useful, though not essential
This shift-based opportunity suits someone looking for a role that provides real responsibility, autonomy, and a balanced rota in an expanding business.

Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.