Customs Brokerage Specialist

Kuehne+Nagel; Wilmington; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

26 days holidays

Volunteer days

Pension scheme

Enhanced maternity/paternity leave

Cycle to work

Discounts

Refer a friend

Job summary

Kuehne+Nagel is seeking a Customs Brokerage Specialist in Dartford on a one-year fixed-term contract. You will handle customs documentation, data entry and compliance with HMRC regulations, while liaising with internal teams and external customers to keep goods moving.

Join a fast-paced, collaborative environment with a strong focus on customer excellence. The role offers competitive pay, great benefits, and development opportunities within a global logistics leader.

Qualifications

• UK customs experience is essential.
• Strong customer focus with commitment to service excellence.
• Ability to learn quickly and adapt to new processes.
• Excellent planning, organisational and administrative skills with attention to detail.

Responsibilities

• Process customs documentation and ensure information is accurate and complete.
• Perform data entry accurately within required timelines.
• Ensure compliance with company procedures and HM Revenue & Customs requirements.
• Use internal systems and MS Office to process and maintain customs information.
• Respond to customer queries via email, phone and video calls; support smooth operations.

Skills

UK customs experience

Customer focus

Attention to detail

Time management

Tools

Microsoft Excel

Microsoft Office

Job description

Job description:Are you organised, customer-focused and interested in building your career within customs and logistics? As a Customs Brokerage Specialist, you will join our International Forwarding team in Dartford on a one-year fixed-term contract, supporting the accurate and timely processing of customs documentation and helping to keep our customers' goods moving.Working closely with internal teams and external customers, you will play an important role in ensuring customs activities are completed efficiently, accurately and in line with company procedures and HM Revenue & Customs requirements. This is a great opportunity to join a fast-paced, collaborative environment where customer excellence is at the heart of what we do.

How you create impact

• Process customs documentation, reviewing all information received to ensure accuracy and completeness.
• Complete data entry requirements accurately and within the required timelines.
• Ensure customs activities comply with company procedures and HM Revenue & Customs requirements.
• Use internal systems and Microsoft Office to process and maintain customs-related information.
• Respond to customer queries and resolve issues through email, telephone and video calls.
• Work closely with internal and external stakeholders to support smooth and efficient customs operations.
• Maintain high standards of accuracy and attention to detail across all administrative activities.
• Support the wider Customs team with general administration duties when required.

What we would like you to bring

• Previous UK customs experience is essential.
• A strong customer focus with a commitment to delivering excellent service.
• The ability to learn quickly, understand new processes and retain information.
• Strong planning, organisational and administrative skills with excellent attention to detail.
• A collaborative and adaptable approach, with the ability to work effectively both as part of a team and independently.
• Clear and confident communication skills, with the ability to build professional relationships with internal and external stakeholders.
• The ability to work in a fast-paced environment, meet deadlines and effectively prioritise your workload.
• Good knowledge of Microsoft Office, particularly Excel.

What's in it for you

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment.You will be respected and valued if you work for us and have genuine opportunities to progress and develop.

• 26 days holidays plus bank holidays
• 2 volunteering days per year
• 3 x Life Assurance Option if you join the KN Route
• 2 pension scheme
• A tailored personal development and training programme.
• Trusted and empowered to deliver and be your best.We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
• Enhanced Maternity/Paternity Leave
• Childcare Vouchers
• Cycle to work scheme
• Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more)
• Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation