Customs Coordinator

Kion Group AG; Basingstoke; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

25 days of holiday a year

Enhanced Salary Sacrifice Pension

Death in service benefit

Onsite café and free parking

Within walking distance of Basingstoke

Job summary

Kion Group AG in the UK is seeking a Customs Coordinator to manage import/export declarations for our UK operations and ensure compliance with customs rules and company policy. You will plan international transports cost-effectively and coordinate with brokers to optimise time and costs.

The role requires strong knowledge of UK/EU customs procedures, experience with CDS or similar systems, and solid IT skills. A proactive team player attitude is essential.

Qualifications

• Proficiency in UK / EU Customs regulations and procedures.
• Excellent working knowledge of UK Customs Tariff (I, II, III).
• Familiarity with quoting and processing multi-modal international freight bookings.
• Experience with HMRC CDS, ASM Sequoia or AEB, Destin8 and Pentant.
• Proven commercial background with a strong understanding of business operations.
• Strong IT skills, including Excel, Word, Outlook, and Teams.

Responsibilities

• Ensure the timely and accurate completion of Import & Export Customs Declarations.
• Provide 3rd party customs brokers with precise clearance instructions.
• Classification of materials/products.
• Create and manage Customer NOVA and Import VAT/Duty Reports.
• Quote and process multi-modal international freight bookings efficiently.
• Ensure all customer needs are met adhering to Compliance Controls.
• Perform all other duties related to the process of customs clearing consignments through customs.

Skills

Attention to detail

Team player

Proactive

Commercial awareness

Communication skills

Tools

MS Excel

MS Word

Outlook

Teams

Job description

The Role:

This is an exciting opportunity to join a dynamic and multinational in‑house transportation operation. As a Customs Coordinator, you will place a crucial role in co‑ordinating the import and export of products and components in and out of the UK, in strict compliance with business policy, customs legislation and industry regulations. Additionally, you will be tasked with planning international transports in the most cost‑effective and time‑efficient manner, contributing to the overall efficiency and success of our logistics operations.

We offer:

Responsibilities:

• Ensure the timely and accurate completion of Import & Export Customs Declarations
• Provide 3rd party customs brokers with precise clearance instructions.
• Classification of materials/products
• Create and manage Customer NOVA and Import VAT/Duty Reports
• Quote and process multi‑modal international freight bookings efficiently.
• Ensure all customer needs are met adhering to our Compliance Controls
• Perform all other duties related to the process of customs clearing consignments through customs.

Tasks and Qualifications:

Requirements:

• Proficiency in UK / EU Customs regulations and procedures
• Excellent working knowledge of UK Customs Tariff (I, II, III)
• Familiarity with quoting and processing multi‑modal international freight bookings.
• Has experience with HMRC Customs Declaration Service (CDS), ASM Sequoia or AEB, Destin8 and Pentant
• Proven commercial background with a strong understanding of business operations.
• Strong IT skills, including proficiency in MS Excel, MS Word, Outlook, and Teams

The Person:

- Demonstrate attention to detail with high levels of accuracy in all tasks

- A Great team player who works well with colleagues to achieve common goals.

• Highly adaptable and able to thrive in pressurised situations.

- Capable of prioritising tasks effectively to ensure timely completion.

- Must be commercially aware, understanding the broader business context.

- Must be proactive and show initiative

- Previous experience in processing multi‑modal international freight bookings, including Dangerous Goods, is beneficial

- Ability to build positive working relations with customers, suppliers, and colleagues

• Excellent communication skills, both verbal and written, with the ability to adapt style and language to suite different stakeholders.
• This role may be suitable for someone who has worked as a: Freight forwarder, Customs administrator, Customs clerk,

Benefits:

• 25 days of holiday a year, plus bank holidays
• Enhanced Salary Sacrifice Pension Scheme
• Death in service benefit
• Onsite café and free parking
• Within walking distance of Basingstoke Town Centre and Station