Customs Admin & Customer Service Specialist

MCCULLA (IRELAND) LIMITED; Lisburn; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Matched pension contribution

Life insurance

Discounted sea crossings

Career progression

Job summary

MCCULLA (IRELAND) LIMITED in Lisburn is recruiting a Customs & Customer Service Administrator to join the Lisburn team. The role focuses on data entry for customs clearances, handling customer inquiries by phone and email, and maintaining records with precision.

Ideal candidates will have experience in administration, strong IT skills, and a customer-focused approach, with a professional, proactive mindset and readiness to support the Customs Department daily.

Qualifications

• Previous experience in an administration role dealing with customers.
• Strong administration and organisational skills.
• Ability to deal tactfully with a wide variety of people.
• Positive can-do attitude with flexible approach.
• Commitment to delivering high-quality work.
• Strong IT skills including Microsoft applications.

Responsibilities

• Data entry across multiple systems for customs clearances.
• Reporting discrepancies and maintenance of records.
• Answering customer queries via telephone and email.
• Support the Customs Department with day-to-day administration.

Skills

Data entry

Customer service

Organisational skills

Attention to detail

Microsoft Office

Tools

CRM systems

Job description

MCCULLA (IRELAND) LIMITED in Lisburn is recruiting a Customs & Customer Service Administrator to join the Lisburn team. The role focuses on data entry for customs clearances, handling customer inquiries by phone and email, and maintaining records with precision.

Ideal candidates will have experience in administration, strong IT skills, and a customer-focused approach, with a professional, proactive mindset and readiness to support the Customs Department daily.