Customs & Customer Service Administrator McCulla

McCulla Transport Ireland; Lisburn; On-site; GBP 18,000 - 23,000; Full time

Job summary

McCulla Ireland is seeking a Customs & Customer Service Administrator to join the Lisburn team. The role focuses on data entry across multiple systems for customs clearances, maintaining records, and providing day-to-day administrative support to the Customs Department.

You will interact with customers and work in a structured, detail-oriented environment. The ideal candidate will have strong administration skills, experience in logistics or customs, and proficient IT abilities with Microsoft

Qualifications

• Data entry across multiple systems for customs clearances.
• Experience in an administration role and dealing with customers.
• Strong IT skills including Microsoft applications.

Responsibilities

• Data entry across multiple systems for customs clearances.
• Reporting discrepancies and maintenance of records.
• Other administration duties to support the running of the Customs Department on a daily basis.
• Dealing with customers in a professional manner.

Skills

Data entry

Customer service

Administration

Attention to detail

IT systems knowledge

Tools

Microsoft Office

Job description

With over 50 years’ experience in the logistics industry McCulla Ireland are one of the country’s leading providers of ambient, chilled and frozen logistics solutions throughout Ireland, the United Kingdom and Europe.

We currently have Operating Centres across Northern Ireland and Ireland, with further plans for expansion. McCulla has over 300 employees working across our Transport, Warehousing, Customs and Green Bioenergy Operations. There is an ever-growing modern fleet consisting of over 120 vehicles and 200 trailers operating our just in time service with environmental sustainability at the forefront of everything we do and making us unique in the market for our customers.

We are looking to recruit a Customs & Customer Service Administrator to join our Lisburn Team.

About this role

The Person

This role will require a professional individual who is highly organised, customer focused, with great attention to detail. Strong administration skills and ideally some experience or knowledge of the Customs, transport, logistics industry.

Duties:

• Data entry across multiple systems for customs clearances.
• Reporting discrepancies and maintenance of records.
• Other administration duties to support the running of the Customs Department on a daily basis.
• Previous experience working in an administration role & dealing with customers.
• Able to deal tactfully with a wide variety of people.
• A positive can-do attitude and flexible approach.
• Dedication to completing a high standard of work.
• Strong IT systems experience including a sound knowledge in Microsoft applications.

Terms:

• Full Time.
• Monday – Friday, Shift pattern, 07.30 to 4.30 Week1 / 09.00 to 18.00 Week2 (1 hour break)
• Overtime available.
• Additional Annual Leave (Service Based).
• Matched employee / employer pension contribution.