Customer Team Member - Flexible Shifts, Training & Community

Co-op; Lea Heath; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Full training

30% discount on Co-op products

Employer pension up to 10%

31 days holiday including bank

GP access 24/7

Cycle-to-work scheme

Flexible pay options

Job summary

Co-op is seeking a Customer Team Member in Lea Heath to deliver friendly, helpful service and support daily store operations. This role includes a mix of opening, middle, and closing shifts with weekend work and overtime options. Training is provided, and you may work in the post office, bakery, or assist with online order pick/pack.

You must be 18+ due to early/late hours. You’ll help stock shelves, assist customers, and promote Co-op Membership while building connections with the local

Qualifications

• A genuine passion for helping people and delivering great customer service.
• Ability to work flexibly across a number of shifts and as part of a team.
• Interest in retail and working in a busy store environment.

Responsibilities

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Skills

Customer service

Teamwork

Flexible shifts

Job description

Co-op is seeking a Customer Team Member in Lea Heath to deliver friendly, helpful service and support daily store operations. This role includes a mix of opening, middle, and closing shifts with weekend work and overtime options. Training is provided, and you may work in the post office, bakery, or assist with online order pick/pack.

You must be 18+ due to early/late hours. You’ll help stock shelves, assist customers, and promote Co-op Membership while building connections with the local