Customer Team Member — Flexible Part-Time Shifts + Training

Co-op; Woking; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Full training and career development

30% discount on Co-op products

Pension with employer contributions

31 days holiday

GP access and support program

Cycle-to-work scheme

Job summary

Co-op is hiring a Customer Team Member for our Knaphill store in Woking. The role is part-time, 12 hours per week with overtime, with shifts Monday 9am-3pm and Friday 4pm-10pm, plus potential weekend work. Full, paid training provided to start.

As part of a friendly team, you'll help keep shelves stocked, assist customers, and may work in our post office or bakery depending on store. You will promote Co-op membership and support your local community.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential)

Responsibilities

• Deliver friendly and thoughtful service to customers and help put things right when needed.
• Work with your team to keep the store running smoothly.
• Handle tills, shop floor duties and day-to-day operations to create a great shopping experience.
• Keep shelves stocked and check prices, dates, and stock accuracy.
• Ensure store safety and legal compliance with correct pricing and temperatures.
• Promote Co-op Membership and support your local community.

Skills

Customer service

Teamwork

Flexible hours

Job description

Co-op is hiring a Customer Team Member for our Knaphill store in Woking. The role is part-time, 12 hours per week with overtime, with shifts Monday 9am-3pm and Friday 4pm-10pm, plus potential weekend work. Full, paid training provided to start.

As part of a friendly team, you'll help keep shelves stocked, assist customers, and may work in our post office or bakery depending on store. You will promote Co-op membership and support your local community.