Customer Team Member

CO-OP; Mucking; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

Full training provided

30% discount on Co-op products

Flexible access to pay as you earn it

Pension scheme with up to 10% employer

31 days of holiday

24/7 GP appointments

Cycle-to-work scheme

Market-leading policies

Zusammenfassung

Co-op is seeking a friendly retail assistant in Mucking. You will deliver customer-focused service on the shop floor and tills, including in-store bakery tasks, while supporting daily operations and stock checks. A genuine passion for helping people and teamwork is required.

The role is part-time (12 hours per week) with regular overtime and a permanent contract. Training is provided, plus benefits and flexible pay options to support work-life balance.

Qualifikationen

• Experience in customer service preferred.
• Ability to work well in a team.
• Willingness to work varied shifts, including weekends.
• No prior experience required for entry-level role.

Aufgaben

• Support day-to-day store operations with friendly, thoughtful service.
• Collaborate with the team to keep the store running smoothly.
• Work on shop floor and tills, including in-store bakery, to ensure a great shopping experience.
• Maintain stock accuracy by shelving, checking prices and dates.
• Ensure store safety and legality, with correct pricing and temperature checks.
• Promote Co-op Membership and support local community initiatives.

Kenntnisse

Customer service

Teamwork

Flexible shifts

Retail experience

Jobbeschreibung

Why this job matters:

You'll help keep our shelves stocked and support sales, making sure customers can find what they need. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community
• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Pay: £13.04 per hour

Contract: 12 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview. Role will include working in our in-store bakery

Full, paid training provided, At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme
• Market-leading policies to help you through life's big moments

A place you'll belong:

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.