Customer Team Member

AF Blakemore & Son Ltd; Cleethorpes; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading UK convenience retailer, AF Blakemore & Son Ltd, offers an exciting opportunity for a SPAR Customer Team Member at their Cleethorpes store. This role involves delivering excellent customer service, supporting store operations, and maximizing sales. Ideal candidates will exhibit attention to detail, strong teamwork skills, and a keen understanding of retail standards, with opportunities for career development and attractive employee benefits.

Benefits

Generous staff discount

Wellbeing support services

Company Pension Scheme

Life Insurance

Free Tea & Coffee

Internal promotion opportunities

Qualifications

• Previous experience in a similar role preferred.
• Understanding of retail laws and compliance.
• Ability to work both independently and as part of a team.

Responsibilities

• Greeting customers and answering inquiries.
• Processing transactions at the tills efficiently.
• Managing stock and maintaining store cleanliness.

Skills

Customer Service

Attention to Detail

Team Player

Cash Handling

Retail Compliance

Sales Skills

Job description

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Min 14 Hours P/W - possibly more hours when the store needs.

Various shifts available

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR on Taylors Avenue, Cleethorpes, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks to contribute to the store's continuous improvement, ensuring great customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our family-owned business began in 1917 as a counter-service grocery store and has grown into a company that now owns 260 SPAR convenience stores, employing over 7,000 people, with a turnover of £1.3 billion. As one of the UK's largest convenience retailers, we continually seek innovative ways to create a point of difference. Food and drink are at our core, and today our business spans retail, food service, and wholesale distribution.

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers warmly and friendly.
• Answering inquiries about products and services, helping customers find items.
• Processing transactions efficiently and accurately at the tills, maintaining friendly service.
• Upselling products and highlighting multi-buy offers to maximise sales.

Store Operations:

• Managing stock: checking deliveries, stocking shelves, maintaining cleanliness, rotating stock for freshness.
• Completing tasks such as date checking, stock and gap checking, price changes, promotional displays, and other duties as assigned.
• Following all company policies, procedures, and processes.

Key Skills/Knowledge:

• Previous experience in a similar role or industry is preferred.
• Reliable, attentive to detail, and able to follow instructions.
• Understanding of retail legislative responsibilities and compliance skills.
• Ability to suggest ideas for excellent customer service and business growth.
• Experience with ‘Challenge 25’ policy is desirable.
• Enthusiastic team player with the ability to work independently.
• Cash handling experience is a plus but not essential.

What's in it for you?

• Excellent benefits including holiday, maternity, and paternity leave and pay exceeding statutory entitlements.
• Opportunity to develop skills in a supportive, diverse culture.
• Hands-on experience in a busy convenience store environment.
• Generous staff discount (excluding alcohol and cigarettes).
• Internal promotion opportunities.
• Free Tea & Coffee.
• Early access to wages via ‘EarlyPay’.
• Access to payslips and rotas online.
• Wellbeing support including emotional, legal, and financial assistance.
• Company Pension Scheme.
• Life Insurance: 1x annual salary, and 6x with pension scheme.