Post Office - Customer Team Member

Blakemore Trade Partners; Skegness; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading company in the retail sector is hiring a Post Office Customer Team Member in Skegness. This entry-level role involves greeting customers, processing purchases, and assisting with store operations. The role offers a minimum of 16 hours per week with flexible shifts and an excellent benefits package.

Benefits

Staff Discount

Company Pension Scheme

Life Cover

Health Cash Plan

Cycle to Work Scheme

Qualifications

• Previous experience in a similar role and/or industry is preferred especially Post Office.
• Reliably follows instructions and procedures with excellent attention to detail.
• Some understanding of legislative responsibilities of a retail environment.

Responsibilities

• Greeting customers in a friendly and welcoming manner.
• Processing customer purchases efficiently and accurately through the tills.
• Working stock and maintaining a clean and organised sales floor.

Skills

Customer Service

Attention to Detail

Team Collaboration

Education

No formal education required, but previous experience in retail is preferred

Job description

Join to apply for the Post Office - Customer Team Member role at Blakemore Trade Partners

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Join to apply for the Post Office - Customer Team Member role at Blakemore Trade Partners

Role overview

Post Office in SPAR Counter Clerk /Customer Team Member Skegness SPAR Store

Min of 16 Hours per week, (possibility of more when store needs)

Flexible shifts, between 9.00am-5.30pm Monday - Friday and 9am - 1pm Saturdays

We have an exciting opportunity for a Post Office in SPAR Customer Team Member (18+). As a Post Office Counter Clerk in the SPAR Store, you will play a vital role in supporting our store management and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store.

Customer Service

Post Office Customer Team Member Tasks/Responsibilities:

• Greeting customers in a friendly and welcoming manner.
• Answering customer inquiries about products and services and assisting customers in finding the items they need.
• Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
• Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales
  
  

Store Operations:

• Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
• Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
• Adhering to all company policies and procedures and processes..
  
  

Key Skills/Knowledge

• Previous experience in a similar role and/or industry is preferred especially Post Office
• Reliably follows instructions and procedures with excellent attention to detail
• Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
• Ability to contribute ideas for delivering exceptional customer service and driving the business forward
• Experience of using a ‘Challenge 25’ policy desirable
• Keen and enthusiastic approach to working both in a team and independently
• Previous cash handling experience is preferred but not essential
  
  

What's in it for you?

Excellent Benefits Package Including

• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
• Develop your skills and capability in a highly supportive and multi-diverse culture
• Outstanding Training & Development
• Gain hands-on experience in a high volume, fast paced convenience store
• Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee
• Early access to your pay through ‘EarlyPay’
• 24/7 access to your payslips and Rotas via HR/Payroll portal
• Wellbeing support – access to emotional support, counselling, legal and financial advice
• Company Pension Scheme
• NEST pension scheme
• Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
• Extra Holidays - Purchase Scheme
• Cycle to work - Bicycle purchase scheme
• Long Service Awards
  
  

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 247 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

Please Download The Job Description For More Information.

Must be willing to undergo Post Office financial vetting

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department

Retail - POST OFFICE

Contract type

Permanent

Hours

Min 16 Hours per week. (more when store needs)

Salary

Up to £12.25 p/hr (depending on age)

Benefits

Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities

Closing date for applications

11th July, 2025

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Retail

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