Customer Team Member

TN United Kingdom; Barmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

An exciting opportunity awaits as a Customer Team Member at a thriving convenience store in Barmouth. In this role, you'll play a vital part in enhancing customer experiences and supporting store operations. With a focus on delivering excellent service, you'll engage with customers, manage stock, and contribute to the store's growth. This position offers a supportive environment with opportunities for skill development and a range of generous benefits, making it an ideal choice for those looking to make a difference in retail.

Benefits

Generous staff discount

Wellbeing support

Company pension scheme

Life insurance options

Free tea and coffee

Early access to pay

Opportunities for skill development

Maternity and paternity leave pay

Access to HR/Payroll portal 24/7

Qualifications

• Previous experience in a similar role preferred.
• Understanding of retail legislative responsibilities.
• Ability to contribute ideas for customer service.

Responsibilities

• Greeting customers and assisting with inquiries.
• Managing stock and maintaining cleanliness.
• Processing purchases efficiently and upselling products.

Skills

Customer Service

Attention to Detail

Cash Handling

Teamwork

Reliability

Job description

Job Opportunity: SPAR Customer Team Member

We have an exciting opportunity for a SPAR Customer Team Member at our Barmouth store. In this role, you will support store management and create a positive customer experience by assisting in maximizing sales and profit through various tasks, contributing to the store's continuous improvement. Your focus will be on delivering excellent customer service through 'Brilliant Basics, Moments of Wow, Food for later, and Food for now.'

**About A.F. Blakemore & Son Ltd:**

One of the largest privately owned companies in the UK, established in 1917, now owning 260 SPAR stores with over 7,000 employees and a turnover of £1.3 billion. We are a forward-thinking, family-owned business specializing in retail, food service, and wholesale distribution.

Key Tasks & Responsibilities:

• Customer Service: Greeting customers, assisting with inquiries, processing purchases efficiently, upselling products, and highlighting offers.
• Store Operations: Managing stock, checking deliveries, stocking shelves, maintaining cleanliness, rotating stock, and completing tasks such as date checking, stock and gap checking, price changes, and promotional displays.

Key Skills & Knowledge:

• Previous experience in a similar role or industry preferred.
• Reliability and attention to detail in following instructions and procedures.
• Understanding of retail legislative responsibilities and ability to assist with compliance.
• Ability to contribute ideas for customer service and business growth.
• Experience with 'Challenge 25' policy is desirable.
• Keen, enthusiastic, and able to work independently or as part of a team.
• Cash handling experience is preferred but not essential.

What’s in it for you?

• Excellent benefits including holiday, maternity, and paternity leave and pay exceeding statutory entitlements.
• Opportunities to develop skills in a supportive, diverse environment.
• Hands-on experience in a fast-paced convenience store.
• Generous staff discount (excluding alcohol and cigarettes).
• Promotion of internal candidates.
• Free tea and coffee.
• Early access to your pay through ‘EarlyPay’.
• Access to payslips and rotas via HR/Payroll portal 24/7.
• Wellbeing support including emotional, legal, and financial advice.
• Company pension scheme and life insurance options.