Customer Support Specialist

TN United Kingdom; Dinnington; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in health and safety training is seeking a motivated B2B New Business Sales Executive. This role offers the chance to join a rapidly growing team, focusing on achieving sales targets and expanding client relationships. With a generous uncapped commission scheme and various employee benefits, this position promises a rewarding career path. The ideal candidate will have a strong background in sales, excellent communication skills, and a drive to succeed in a dynamic environment. Join a company that values respect, accountability, and integrity while making a significant impact in the training sector.

Benefits

Generous uncapped commission

Life Insurance

Enhanced Maternity and Paternity pay

Access to My Marlowe Rewards

Company events

Employee Recognition Scheme

Royal London Pension

Annual Pay reviews

Free mortgage advice

Free onsite parking

Qualifications

• Experienced sales professional in a B2B environment with a proven record.
• Ability to engage and nurture relationships across various sectors.

Responsibilities

• Achieving and exceeding sales targets while providing value-for-money solutions.
• Business development and account management through calls and virtual meetings.

Skills

B2B Sales

Account Management

Customer Support

Lead Generation

Communication Skills

Job description

Social network you want to login/join with:

Hours: Monday to Friday 9am -5pm, 35 hours per week

Location: Dinnington, Sheffield. S25 3QU

What can you expect

Hydro-X Training Ltd is one of the UK’s largest and market-leading specialist training organisations, and part of Marlowe Environmental Services PLC company. We deliver high-quality Health Safety & Compliance Training and we are proud to improve the standards of health and safety across the UK by increasing employer and employee knowledge.

This is a fantastic opportunity to join our successful and rapidly growing team in a business that continues to grow ~30% each year.

We are looking to appoint a full-time B2B New Business Sales Executive / Account Manager, (office-based) to further expand our sales team and sell our rapidly expanding range of training solutions.

• Achieving and exceeding sales targets and growing the business by providing great quality and value-for-money solutions to your customers
• Business development and Account Management, predominantly over the phone and via Teams / Zoom virtual meetings
• 'Warm' calling – new business and existing customers
• New lead generation – building your own patch
• Providing Information, advice, and guidance to clients to help them find the right solution

What do I need?

Be an experienced sales professional in a B2B environment with a proven record of exceeding sales targets and being a valuable member of a dynamic sales team

Be a proven communicator, with the ability to engage and nurture relationships across a wide range of sectors and customer demographics

Have strong knowledge of honest and sincere sales practice and process, and experience in a similar sales role

Candidates must be able to demonstrate the ability to work effectively in a New Business Sales / Account Management / Telephone Sales / Customer Support / Account Management capacity and be self-motivated and driven to exceed targets and KPIs.

Demonstrate behaviours in line with our company values : company values : Respect, Accountability, Reliability & Integrity

What additional benefits are available?

• Very generous uncapped commission and bonus scheme directly linked to your sales success – your performance will determine your earning potential
• Life Insurance offered after 6-month service
• Enhanced Maternity and Paternity pay
• Access to My Marlowe Rewards
• Company events
• Employee Recognition Scheme
• Royal London Pension
• Annual Pay reviews
• Free mortgage advice
• Free onsite parking

About Us

Utilising our many years of experience in the health, safety and compliance sector, Hydro-X Training provides a broad range of courses that suit legal and compliance requirements by using the latest in contemporary learning technology. We are leaders in our field and deliver learning in a way that works best for our clients and their teams.

Our training courses are designed to meet the needs of candidates at all levels of technical competence and experience, including business owners, directors, landlords, facilities managers, technicians, duty holders and those appointed as responsible or authorised persons.

Marlowe Environmental Services are an equal opportunities employer.