Customer Support Representative

JR United Kingdom; Oxford; Remote; GBP 24,000 - 28,000; Full time

Job summary

A dynamic startup, Swapped.com seeks a remote Customer Support Representative to enhance customer satisfaction by resolving issues and supporting payment processing. Ideal candidates will have strong problem-solving abilities, attention to detail, and related experience in cryptocurrency. This full-time role offers an engaging work environment and professional growth opportunities.

Benefits

Vibrant startup environment

Opportunities for personal and professional growth

Qualifications

• Strong problem-solving skills are essential.
• Experience using cryptocurrency is needed.
• Ability to work independently in a remote setting.

Responsibilities

• Provide excellent customer service and resolve issues.
• Troubleshoot technical problems as they arise.
• Assist with processing payments efficiently.

Skills

Problem-solving skills

Attention to detail

Proactiveness

Ability to work independently

Experience with cryptocurrency

Job description

Social network you want to login/join with:

Customer Support Representative, oxford district

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Client:

Swapped.com

Location:

oxford district, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]