Customer Support Representative

JR United Kingdom; Kingston upon Hull; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading startup in the cryptocurrency space is looking for a Customer Support Representative to provide exceptional service and resolve customer issues. This full-time remote role involves working independently while also collaborating on tasks to facilitate payment processing. Ideal candidates will possess strong problem-solving skills and experience with cryptocurrency.

Benefits

Flexible remote work

Vibrant startup environment

Opportunities for personal and professional growth

Qualifications

• Great problem-solving skills required.
• Strong attention to detail is essential.
• Proactive approach to issues and tasks needed.

Responsibilities

• Provide excellent customer service.
• Resolve customer issues and ensure satisfaction.
• Troubleshoot and resolve technical problems.

Skills

Problem-solving

Attention to detail

Proactivity

Ability to work independently

Experience with cryptocurrency

Job description

Social network you want to login/join with:

Customer Support Representative, kingston upon hull, east yorkshire

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Client:

Swapped.com

Location:

kingston upon hull, east yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]