Customer Support & Operations Coordinator

Corporate Travel Management (CTM) Group; Bradford; Hybrid; GBP 22,000 - 29,000; Full time

Job summary

Corporate Travel Management (CTM) Group is seeking a Customer Support Coordinator to deliver a high level of service to internal and external customers across the business. You will handle enquiries via telephone and email, prepare presentations and reports, and support the broader Client Services team.

The role involves troubleshooting system-related queries, and support for day-to-day operational issues, with a view to learning from account managers in a hybrid working environment.

Qualifications

• 1-2 years experience of working within a customer service / support role.
• Desirable: Business Travel experience with strong travel industry knowledge.

Responsibilities

• Support internal and external customers.
• Prepare presentations and reports.
• Learn from experienced account managers.

Skills

Communication

PowerPoint

Presentation skills

Excel

Job description

Corporate Travel Management (CTM) Group is seeking a Customer Support Coordinator to deliver a high level of service to internal and external customers across the business. You will handle enquiries via telephone and email, prepare presentations and reports, and support the broader Client Services team.

The role involves troubleshooting system-related queries, and support for day-to-day operational issues, with a view to learning from account managers in a hybrid working environment.