Customer Support Marketing - Placement Year

BMW Group; United Kingdom; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

27 days holiday

Pension scheme

On-site restaurant

Advantages scheme

Job summary

BMW Group Farnborough is offering a Placement Year in Customer Support Marketing. You will engage in BMW AG marketing activity and e-commerce projects, liaising with product managers and agencies, and supporting data reporting to meet commercial objectives.

The role emphasizes collaboration across departments, development of creative marketing mechanisms, and exposure to AI tools and Excel. This placement combines learning with hands-on assignments in a vibrant luxury automotive context.

Qualifications

• Pursuing a bachelor’s degree in Marketing or related field is desirable.
• Excellent communication and numerical skills required.
• Aptitude for analysing & presenting information with MS Office; ability to learn new systems.
• Aptitude for developing creative mechanisms to reach different audiences.
• Ability to work well under pressure and meet timelines.
• Experience and knowledge of using AI and Excel are desirable.

Responsibilities

• Manage BMW AG focused marketing activity and e-commerce projects within Customer Support.
• Support multiple projects across Retailer and Digital Marketing topics.
• Liaise with product managers and agencies to complete projects.
• Participate in regular calls with contacts in Munich.
• Work with multiple agencies on projects and initiatives.
• Support Marketing with project management and presenting project work.

Skills

Communication

Numerical skills

MS Office

Excel

AI experience

Data reporting

Marketing mindset

Education

Marketing bachelor's degree (desirable)

Tools

Excel

AI tools

Job description

Aftersales Strategy & Processes Farnborough 04.10.2026

Customer Support Marketing - Placement Year

YOUR INTERNSHIP STARTS WITH WHAT ENGAGES YOU.

We believe in creating an environment where our interns really can learn by doing during their time with us and where they are given their own areas of responsibilities from the start. That’s why our experts treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.
Customer Support Marketing - Placement Year (July 2027)

BMW UK, Farnborough.

What awaits you:

• Manage BMW AG focused Marketing activity and E-commerce projects within Customer Support.
• Support on multiple projects across Retailer and Digital Marketing topics.
• Liaise with product managers and agencies to complete projects.
• Participate in regular calls with contacts in Munich.
• Work with multiple agencies (creative & media) on projects and initiatives.
• Operate in a lateral working culture, collaborating with colleagues across the department / company.
• Support Marketing team with project management and creating presentations to showcase project work
• Support Data team on data reporting to support commercial objectives
• Working closely with the Data team to deliver data excellence
• Make changes to the BMW & MINI national websites
• Support with ad hoc projects where relevant

What awaits you:

• Studying a bachelor’s degree in a Marketing related discipline is desirable.
• Excellent communication and numerical skills.
• Aptitude for analysing & presenting information with the use of Microsoft Office, as well as the ability to learn new systems competencies.
• Aptitude for developing creative mechanisms to reach out to different audiences.
• Ability to work well under pressure and challenging timelines.
• Time spent in a Marketing environment is highly desirable, as is a passion for Digital Marketing and appreciation of brand values and corporate identity for both BMW and MINI brands.
• Experience and knowledge of using AI
• Experience with Excel

What can you look forward to?

• Great Pay – A competitive annual salary, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
• Rewarding Work-Life Balance –Be part of a supportive and inclusive environment where you can learn, grow, and contribute to the future of luxury automotive excellence.
• Exciting Additional Benefits –You will have the opportunity to enjoy other employee benefits, a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

What do you need to do now?

Please note:

To be eligible for this position, you must be returning to your studies, for a minimum of 6 months, after completion of this placement. You must be able to provide proof of your legal right to work in the UK.

We are committed to promoting equal opportunities in employment and job applicants will receive equal treatment regardless of disability, age, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, gender, sex or sexual orientation.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.

Closing date for applications: Sunday 18th October 2026