Customer Support Intern - Fast-Paced Tech Service

Class Technology Solutions Ltd; Crawley; On-site; GBP 22,306 - 27,263; Full time

Benefits offered by this job

SAGE Employee assistance program

Hands-on experience and mentorship

Job summary

Class Technology Solutions Ltd in Crawley is seeking a Customer Support Intern for the summer season. This role offers an excellent opportunity for students or recent graduates to gain practical experience in a dynamic technology service environment. Responsibilities include providing first-line customer support, building relationships, and resolving issues. Candidates should possess strong communication skills and ideally have experience in retail or administrative settings. An enhanced DBS disclosure is required as part of the application process.

Qualifications

• Effective problem-solving and decision-making abilities.
• Ability to remain calm, patient, and professional under pressure.
• Organised with the ability to manage multiple enquiries.

Responsibilities

• Serve as a primary point of contact for customer enquiries.
• Deliver friendly, professional, and empathetic service.
• Provide clear, accurate, and timely responses to questions.

Skills

Excellent communication skills (written and verbal)

Excellent interpersonal and active listening skills

Strong organisational and time-management abilities

Competence using Microsoft Office applications

Education

Current enrolment in or recent graduation from a University

Job description

Class Technology Solutions Ltd in Crawley is seeking a Customer Support Intern for the summer season. This role offers an excellent opportunity for students or recent graduates to gain practical experience in a dynamic technology service environment. Responsibilities include providing first-line customer support, building relationships, and resolving issues. Candidates should possess strong communication skills and ideally have experience in retail or administrative settings. An enhanced DBS disclosure is required as part of the application process.