Customer Support Engineer

Enterprise Control Systems Ltd; Towcester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Enterprise Control Systems Ltd. in Wappenham, UK, seeks a hands-on engineer to install, commission and support advanced RF and datalink systems, with hybrid work after onboarding and opportunities for international travel.

You will deliver customer training and live demonstrations, conduct factory acceptance tests, site surveys and trials, and collaborate with engineering teams to ensure exceptional support for defence and government customers worldwide.

Qualifications

• Background in RF communications, networking or datalink systems.
• Ability to deliver technical training and demonstrations.
• Excellent customer-facing and problem-solving skills.
• Willingness to travel extensively and work independently.
• Ex-military candidates with relevant experience encouraged.

Responsibilities

• Install, commission and support advanced RF and datalink systems.
• Deliver customer training and live technical demonstrations.
• Carry out Factory Acceptance Tests, site surveys and customer trials.
• Troubleshoot networking and communication systems worldwide.
• Work closely with Engineering and Project teams to deliver exceptional customer support.

Skills

RF communications

Networking

Datalink systems

Customer training

Problem solving

Job description

Enterprise Control Systems (ECS) | Wappenham, UK (Hybrid) | International Travel Take cutting-edge communications technology around the world. Looking for a role that combines advanced technology, international travel and hands-on engineering? At Enterprise Control Systems (ECS), part of SPX Technologies, you'll support world-leading RF and datalink communication systems used by defence and government customers globally From commissioning systems internationally to delivering customer training no two weeks are the same.

What you'll do

• Install, commission and support advanced RF and datalink systems
• Deliver customer training and live technical demonstrations
• Carry out Factory Acceptance Tests, site surveys and customer trials
• Troubleshoot networking and communication systems worldwide
• Work closely with Engineering and Project teams to deliver exceptional customer support

We're looking for someone with:

• A background in RF communications, networking or datalink systems
• The confidence to deliver technical training and demonstrations
• Excellent customer-facing and problem-solving skills
• A willingness to travel extensively and work independently
• Ex-military candidates with communications or networking experience are encouraged to apply.

Why ECS?

• Hybrid working after onboarding with international travel
• Long-term opportunities across a growing portfolio of communication products
• Join a collaborative, highly technical engineering team

If you enjoy solving technical challenges, travelling the world and working with innovative communication technology, we'd love to hear from you.