Customer Support Engineer

Enterprise Control Systems Ltd; Wappenham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

International travel

Hybrid work after onboarding

Job summary

Enterprise Control Systems (ECS) in Wappenham, UK, offers a hybrid role combining advanced RF and datalink engineering with international travel. You will support world-leading systems for defence and government customers globally, from commissioning to training and demonstrations.

The role requires a background in RF communications, networking or datalink systems, plus the ability to deliver technical training and stand-up demonstrations.

Qualifications

• Background in RF communications, networking or datalink systems required.
• Ability to deliver technical training and live demonstrations.
• Excellent customer-facing and problem-solving skills.
• Willingness to travel extensively and work independently.

Responsibilities

• Install, commission and support advanced RF and datalink systems
• Deliver customer training and live technical demonstrations
• Carry out Factory Acceptance Tests, site surveys and customer trials
• Troubleshoot networking and communication systems worldwide
• Work closely with Engineering and Project teams to deliver customer support

Skills

RF communications

Networking

Datalink systems

Customer training

Job description

Enterprise Control Systems (ECS) | Wappenham, UK (Hybrid) | International Travel

Take cutting-edge communications technology around the world.

Looking for a role that combines advanced technology, international travel and hands-on engineering?

At Enterprise Control Systems (ECS), part of SPX Technologies, you'll support world-leading RF and datalink communication systems used by defence and government customers globally

From commissioning systems internationally to delivering customer training no two weeks are the same.

What you'll do

• Install, commission and support advanced RF and datalink systems
• Deliver customer training and live technical demonstrations
• Carry out Factory Acceptance Tests, site surveys and customer trials
• Troubleshoot networking and communication systems worldwide
• Work closely with Engineering and Project teams to deliver exceptional customer support

We're looking for someone with:

• A background in RF communications, networking or datalink systems
• The confidence to deliver technical training and demonstrations
• Excellent customer-facing and problem-solving skills
• A willingness to travel extensively and work independently

Ex-military candidates with communications or networking experience are encouraged to apply.

Why ECS?

• Hybrid working after onboarding with international travel
• Long-term opportunities across a growing portfolio of communication products
• Join a collaborative, highly technical engineering team

If you enjoy solving technical challenges, travelling the world and working with innovative communication technology, we'd love to hear from you.