Customer Support Coordinator: Service & Admin Specialist

Firstport; Worcester, Luton; In loco; GBP 21.000 - 24.000; Tempo pieno

Descrizione del lavoro

FirstPort in Worcester/Luton is seeking a Customer Support Coordinator to join our Customer Service team. You will handle written communications, support property managers, and help maintain accurate records across our systems, contributing to high service levels.

The role requires experience in customer service, strong attention to detail, and proficiency with MS Office and multiple software platforms. You will work Monday to Friday, 35 hours per week, reporting to the Customer Service Team

Competenze

• Experience in a customer service role.
• Ability to work in a fast-paced, demanding environment.
• Strong attention to detail and data accuracy.
• Proficient with MS Office and multiple systems.

Mansioni

• Process written communications and respond within targets.
• Liaise with Property Managers to resolve issues promptly and courteously.
• Keep internal databases updated with relevant documentation.

Conoscenze

Customer service

Attention to detail

MS Office

Strumenti

MS Office

CRM systems

Descrizione del lavoro

FirstPort in Worcester/Luton is seeking a Customer Support Coordinator to join our Customer Service team. You will handle written communications, support property managers, and help maintain accurate records across our systems, contributing to high service levels.

The role requires experience in customer service, strong attention to detail, and proficiency with MS Office and multiple software platforms. You will work Monday to Friday, 35 hours per week, reporting to the Customer Service Team