Customer Support Advisor

JR United Kingdom; Warrington; On-site; GBP 20,000 - 28,000; Full time

Job summary

A successful manufacturing business is seeking a Customer Support Advisor in Warrington. This full-time role involves answering customer enquiries, providing excellent service, and supporting sales reps with diary management. Ideal candidates will have strong problem-solving skills and enjoy a varied role in a team environment.

Qualifications

• Excellent problem-solving skills.
• Strong work ethic and desire for variety.
• Good geographical knowledge of the UK.

Responsibilities

• Answering customer enquiries via phone and email.
• Providing exceptional customer service.
• Processing orders and managing diaries for sales reps.

Skills

Problem-solving

Diary management

Team player

Geographical knowledge of the UK

Professional telephone manner

Job description

Customer Support Advisor, Warrington, Cheshire

Client: Eclectic Recruitment Ltd

Location: Warrington, Cheshire

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Our client is a successful manufacturing business on the outskirts of Royston. Due to their continued growth, they are looking for a Customer Support Advisor to join their team on a full-time, permanent basis.

Main duties will include:

1. Answering customer enquiries via phone and email
2. Providing exceptional customer service to customers
3. Diary management for sales reps
4. Processing orders
5. Liaising with the warehouse and 3rd party suppliers
6. Answering queries quickly and efficiently

The successful candidate will have:

1. Excellent problem-solving skills
2. A strong work ethic and a desire to engage in a varied role
3. Diary management skills
4. Good geographical knowledge of the UK
5. Enthusiastic team player
6. Calm and professional telephone manner

Please contact Emma ASAP if this looks like your next role or apply via the advert!

We endeavour to reply to every candidate, every time. If you haven’t heard back within 10 days, please understand that you have been unsuccessful for this position or the position has been filled. Feel free to call the office or send an email to discuss other potential roles.