Intermediary Sales Adviser

Newbury Building Society; Newbury; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Newbury Building Society is recruiting an Intermediary Sales Adviser to join our friendly head office team. You will support mortgage intermediaries with inbound enquiries and Agreements in Principle (AIPs), helping deliver a great broker experience and contributing to team targets.

Based at our Newbury Head Office with the option for hybrid working after training, the role involves being a key contact across our lending criteria, products and systems, providing accurate sales support and

Qualifications

• Knowledge of mortgage products and lending criteria.
• Experience in supporting intermediaries or brokers.
• Strong customer service and communication skills.

Responsibilities

• Support mortgage intermediaries with inbound enquiries and AIPs.
• Be a key contact for broker network across systems and lending criteria.
• Provide sales support and operational assistance to the team.

Skills

Mortgage knowledge

Sales support

Customer service

Intermediary relations

Tools

CRM systems

Banking systems

Job description

Location Head Office with option for hybrid working once training is complete.

Hours Monday to Friday 9.00am to 5.00pm(35 hours per week)

Interview

90-minute competency-based interview held in Newbury Head Office.

We aim to interview successful applicants within 10 working days.

Feedback provided regardless of outcome.
We reserve the right to close this vacancy at any point.

We have an exciting opportunity to join our friendly, fast-paced Intermediary Sales team, working on our mortgage broker helpdesk and playing a key role in achieving our sales targets.

As an Intermediary Sales Adviser, you will support mortgage intermediaries with inbound enquiries and Agreements in Principle (AIPs), helping to deliver a great broker experience while contributing to team performance. From time to time, there will also be the opportunity to support our wider Sales teams, helping us flex capacity and share expertise across the business.

You will be a key point of contact for our broker network, providing sales support, operational assistance and insight across our systems, products and lending criteria all from the heart of our intermediary helpdesk.

*The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range. This will be via ongoing feedback from your line manager and assessment of your progression against all the criteria.

Explore what it's like to work here, including the perks and benefits that our people enjoy.