Customer Support Administrator

JR United Kingdom; West Midlands Combined Authority; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

A leading company is seeking a Customer Support Administrator for a hybrid role involving customer support and administrative tasks. This position offers an initial 12-month contract with potential for permanent employment. The successful candidate will be assisting customers primarily via email, handling contract paperwork, and managing communications with the sales team.

Responsibilities

• Support customers via email for removal process.
• Administer contract paperwork.
• Support sales team and attend customer meetings.
• Remove data from customer accounts.
• Manage designated mailbox.

Skills

Proficiency in MS Excel

Ability to prioritize workload

Job description

Social network you want to login/join with:

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Client:

Clearwater People Solutions Ltd

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to identify duplicate values
• Ability to prioritise workload effectively