Customer Support Administrator

JR United Kingdom; Newcastle upon Tyne; Hybrid; GBP 20,000 - 30,000; Full time

Job summary

A growing organisation in Newcastle-upon-Tyne seeks a Customer Support Administrator for an initial 12-month hybrid role. Responsibilities include customer support, contract administration, and email management. Ideal candidates will have experience with MS Office, especially Excel, and excellent workload prioritization skills.

Qualifications

• Previous experience with MS Office packages, specifically Excel.
• Ability to identify duplicate values and prioritize workload.

Responsibilities

• Supporting customers via email with the removal process from their portfolio.
• Administration for the contract paperwork.
• Managing a designated mailbox.

Skills

MS Office

Workload prioritization

Job description

Customer Support Administrator, Newcastle-upon-Tyne, Tyne and Wear

Client:

Clearwater People Solutions Ltd

Location:

Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous experience with MS Office packages, specifically Excel, with the ability to identify duplicate values
• Ability to prioritize workload effectively